- Report: #656459
Report - Rebuttal - Arbitrate
Complaint Review: The Robbins-Madanes Center for Strategic Intervention
The Robbins-Madanes Center for Strategic Intervention1295 Prospect St. Suite 201 La Jolla, California United States of America
The Robbins-Madanes Center for Strategic Intervention TONY ROBBINS INCOMPETENT & FRAUDULENT STAFF!!! BE CAREFULL!!! MUST READ!! La Jolla, California
*Consumer Comment: Terrific Content, Horrific Customer Service
*Consumer Comment: I Got a Fast and Courteous Refund!
*Consumer Comment: Response to David Williams
*Consumer Comment: theres a better way -
*Consumer Comment: Robbins Madanes Training is excellent
*Consumer Comment: Life Changing
*Consumer Comment: Who is really being ripped off?
*REBUTTAL Owner of company: From the CEO of Robbins-Madanes Training
*Consumer Comment: Good, but...
*REBUTTAL Owner of company: Yes, the refund was delayed - an explanation
*Consumer Comment: The Program has very high integrity
*REBUTTAL Individual responds: Refund received
*Consumer Comment: Similar experience with no solution yet
*REBUTTAL Individual responds: Best Coaching Training Program Available!
*Consumer Comment: This was the best program I ever bought
*Author of original report: Issue resolved
*REBUTTAL Owner of company: Complaint was unjustified & has been resolved
I am a bag fan and customer of Tony Robbins. I would like to lodge a complaint against Mark Peysha, the CEO of Robbins-Madanes Training. I think Tony Robbins is an outstanding man however he always ends up, probably inadvertently, hiring the most pathetic people.
I recently signed up to Robbins-Madanes Training program. However, I was extremely dissatisfied with this program, because unlike Tony Robbins seminars which are outstanding, I found this program to be extremely mediocre.
just a bunch of videos and boring teleclasses. I can watch this 'interventions' live at Robbins seminars and did not find most the videos very useful. Cloe Madanes narrating is dreadful; she speaks to softly, slowly which makes it extremely boring. The forum doesn't seem very active - their is not nearly as many members as I thought their would be. The website is also fairly lousy. This is definately not worth the money.
The program promised this guarantee- "I realize that I'm protected by your iron-clad unconditional 30-day money-back guarantee and that all I have to do is send you an email within 30 days and I will receive a prompt and courteous refund."
So I requested that Mark Peysha give a refund. He has replied back with numerous preposterous and contradictory e-mails; (summary)
1. He first claimed that he made the refund AND sent me a receipt to prove this! He then sent me an e-mail claiming that he never even received the fund.
2. He then requested for my bank contact details and promised to contact them to resolve this. So I provided him these details. He then e-mailed back demanding that I convince someone from my bank to contact HIM!
He has consistently failed to uphold his promise of a prompt & courteous refund and has behaved in an extremely incompetent manner and is behaving like a fraudster! So I have also lodged a complaint against him at; I demand that I must get my refund as promised and that action be taken against this incompetent fraudster!
I was extremely shocked & dissapointed by this! I think Tony Robbins has become notorious for inadvertently recruiting fraudulent and incompetent people!!
This report was posted on Ripoff Report on 10/29/2010 02:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Robbins-Madanes-Center-for-Strategic-Intervention/La-Jolla-California-92037/The-Robbins-Madanes-Center-for-Strategic-Intervention-TONY-ROBBINS-INCOMPETENT-FRAUDULE-656459. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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