- Report: #117989
Report - Rebuttal - Arbitrate
Complaint Review: The Roomstore Columbia
The Roomstore Columbia6141 Columbia Crossing Circle Columbia, Maryland U.S.A.
The Roomstore Columbia Horrible customer servise will take you money and leave you upset and empty please stay on them don't wait one day Columbia Maryland
Waiting for my furniture should have been easy, but it was hard. I received no concrete information, they left the delivery window wide open, and still failed to delivery within the 6 week time window. They delivered my furniture in pieces. I finally settled for a clearance bedroom set, because atleast I knew I could go pick it up and it would be there, and have all the pieces. They refused to refund the money I put down towards my initial furniture choice. They refused to pick up the old furniture, I had requested that they pick it up the same day they delivered it. They took there time with everything.
My baby girl almost pulled the mirror the left leanning uo against the wall on top of herself. There add says that they deliver and assemble, but they did not mount the mirror on the wall. It has been a constant struggle, I am big on customer service, and because I dind't initailly receive any, I became very vigiliant in my persute for answers. I'm in the process of finding out more information. But it's already been to long. Now I'm just in it to see just how bad it will get before they rectify this situation. They will remember me. Meanwhile I am seeking legal council.
This report was posted on Ripoff Report on 11/15/2004 03:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Roomstore-Columbia/Columbia-Maryland-21045/The-Roomstore-Columbia-Horrible-customer-servise-will-take-you-money-and-leave-you-upset-a-117989. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.