• Report: #812886

Complaint Review: The Rossmore HOA

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  • Submitted: Thu, December 22, 2011
  • Updated: Mon, February 11, 2013

  • Reported By: Aj — los angeles California United States of America
The Rossmore HOA
585 N Rossmore Ave, Los Angeles, 90004 Los Angeles, California United States of America

The Rossmore HOA wasteful, incompetent and deceptive HOA board members and its associates Los Angeles , California

*Author of original report: After management changed, Everything has changed.

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The Rossmore HOA is comprised of self serving board members.  They have selfishly tried to maintain the value of their unit without concerning of others, and as a consequence they have decreased the value of everyone's unit in this building .

Hell broke loose after a flooding occurred in a few years back.   The flood destroyed many cars down in the lower garage and costing the building a lot of headache and money.   Then the HOA insanity started (or was it inevitable?).

They spent nearly $200,000 to create a flood gate in front of the building that does not work to effectively prevent flooding.  The 2011 rain has destroyed lobby and the lower garage floor.   The system is flawed and completely waste of money.   To cover up the system not working from other residents, they started putting sand bags all around the flood gate system and building and have all the car removed from the garage during the raining.    Who wants to buy into a building where you have to move the car out of your own garage every time it rains?

They hire an HOA manager who has a bipolar tendency using colorful words, knee jerk reactions, and lies to deal with problems.  They basically hire an amateur who is not competent to deal with issues effectively.  The manager is the window of this building and having that type of manager disrupts credibility to the building itself.   They hire some contractors that charges fortune but they do it anyways because they are good looking.  Really? Eventually, having the manager depreciates the value of this entire building.

HOA have been fining residents left and right.  We can't explain here the detail examples because that may diverge who we are.  But if anyone who is sane hears how they come up with those fines, it is not just ridiculous but outrageous.  They are acting mafia and extortionists.  Taking money away from residents will not resolve problems and creates rift between HOA and residences, and eventually makes all residents not want to participate with the BS, HOA.   Thus the value of the building decreases as only incompetents run the show. 

This building HOA (or associates) has been telling prospective buyers of condo unit that wood-floor will be approved for the rest of the building soon after they bought the condo (only 2nd floor units have wood floor).  Believing what they say, people buy the units, but alas, they will never get approved of installing wood floor with the current HOA boards who only want to protect their unit values (majority of board members live in 2nd floor and all they have wood floor, so they don't care; and another has no money anyways, etc..).  Their reasoning is that people need to think about the renters not leaving.  Their reasoning of not allowing owners to install wood floor cost each unit owner not only the enjoyment of wood floor but $30,000 approx increase in resale value.

The building has super thin walls between each unit (you can hear regular conversation from next door) unless a unit install sound proofing walls.   They have never told anyone when people buy this unit.  Also, each unit's floor is super thin.  If kids run, the down stair can hear the footsteps as nice thuds.  When you buy a condo, a buyer must ask if a unit has employed an effective (how) sound proof flooring system.   Without instilling effective sound proofing system, the value of building cannot be sustained.  

This building units has water leaks damaging ceiling and all.   This HOA has never told buyers about it.

HOA impose special assessment fee or increase due whenever they want.  Recently, they jack up the HOA annual due by 20%.   Which cost each unit owners another $25,000-30,000 in resale value.   Rather than they fix their wasteful and incompetent spending (just like many politicians wanting to raise taxes), they punish the other residents.  

This HOA runs this building like communist party.  As residents, HOA board are punished by their own stupidities, but they should not try to drag others into their miserable or unsatisfied lives.

This report was posted on Ripoff Report on 12/22/2011 10:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Rossmore-HOA/Los-Angeles-California-90004/The-Rossmore-HOA-wasteful-incompetent-and-deceptive-HOA-board-members-and-its-associates-812886. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

After management changed, Everything has changed.

AUTHOR: Aj - (United States of America)

About a year ago, after the Rossmore HOA got rid of the previous manager and hired a professional company to manage the building, its building condition has improved dramatically, night and day.   For the last year or so, we have been enjoying living in the unit, and this building feels as high end as it deserves now. 

Also current HOA seems much more in-tune with maintaining the residents' quality of life, and improve the property value of each unit.

The notable changes are the following:

1. Each unit's property value has increased dramatically over the last 15 months.

2. Far more reasonable responses to raining situations.

3. Far improved fiscal management. i.e. no more HOA monthly due increase so far, nor they intend to do so in the future.

4. Far improved building management.  Very clean and organized.

5. Very little unreasonable threat of fines or penalty by the board to residents, and now the board seems to protect people from those who may complain about others personal business unreasonably.

6.  They are taking more fundamental approach to problem solving which would likely to improve the condition of this building further.

7.  They seem more reasonable in how to deal with renovating an unit than before. i.e. sound proof,  wood floors, etc..

The Rossmore HOA and this building is no longer the same as we made the comment back in 2011.   Now 2013, we love this building and enjoyed living here with other nice residents, and this place has a lot more potential to grow into a better building in the coming future.  What a positive change this building has made after the change of management.  It is almost unbelievable.
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