- Report: #1010438
Report - Rebuttal - Arbitrate
Complaint Review: The Safe Cig
The Safe Cig1051 A Cole Ave. Los Angeles, California United States of America
The Safe Cig thesafesig.com Sold me guaranteed electronic cigarettes and didn't respond when they stopped working. Los Angeles, California
The Safe Cig does not respond to my complaint to their customer service email address, other than to give me a case number and promise to respond within 36 hours. That was weeks ago, despite several additional attempts to contact them. They do not respond to a message on their customer service phone at all.
Apparently The Safe Cig didn't mind taking my money when I bought the necessary refills even though they are now totally useless!
This report was posted on Ripoff Report on 02/07/2013 12:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Safe-Cig/Los-Angeles-California-90038/The-Safe-Cig-thesafesigcom-Sold-me-guaranteed-electronic-cigarettes-and-didnt-respond-wh-1010438. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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