- Report: #1010438
Report - Rebuttal - Arbitrate
Complaint Review: The Safe Cig
The Safe Cig1051 A Cole Ave. Los Angeles, California United States of America
The Safe Cig thesafesig.com Sold me guaranteed electronic cigarettes and didn't respond when they stopped working. Los Angeles, California
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The Safe Cig does not respond to my complaint to their customer service email address, other than to give me a case number and promise to respond within 36 hours. That was weeks ago, despite several additional attempts to contact them. They do not respond to a message on their customer service phone at all.
Apparently The Safe Cig didn't mind taking my money when I bought the necessary refills even though they are now totally useless!
This report was posted on Ripoff Report on 02/07/2013 12:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Safe-Cig/Los-Angeles-California-90038/The-Safe-Cig-thesafesigcom-Sold-me-guaranteed-electronic-cigarettes-and-didnt-respond-wh-1010438. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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