• Report: #316399

Complaint Review: The Scrapbook Place - Kayla DiNardo

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  • Submitted: Mon, March 10, 2008
  • Updated: Mon, May 09, 2011

  • Reported By:Peach Bottom Pennsylvania
The Scrapbook Place - Kayla DiNardo
7711 O'Connor Drive Round Rock, Texas U.S.A.

The Scrapbook Place - Kayla DiNardo Took Money and Ran Round Rock Texas

*REBUTTAL Owner of company: Owner's Apology and Offer to Resolve Complaint

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Placed order with this company. Received notices like others about the backorder and received nothing. No refund, no product. I filed a report with my CC company and they are looking into it...was almost $300. DO NOT do business with this company.

The phone number listed on their whois data is bogus. I called a church nearby that mentioned they knew a Kayla DiNardo so the name is real but they couldn't offer any more information. The business has three addresses associated with it:


218 Shark Loop
Round Rock, TX 78664
(fancy country club development)

3048 north Forest Lake Court
Wichita, KS 67205

and finally,
7711 O'Connor Drive
Round Rock, Texas 78681

Here is the email address that sends you the bad news about the backorder (bogus)
kayla@318.monstercommercesites.com

Brad
Peach Bottom, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 03/10/2008 07:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Scrapbook-Place-Kayla-DiNardo/Round-Rock-Texas-78664/The-Scrapbook-Place-Kayla-DiNardo-Took-Money-and-Ran-Round-Rock-Texas-316399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Owner's Apology and Offer to Resolve Complaint

AUTHOR: Kayla DiNardo - (United States of America)

I am so sorry to learn about your experience with my business, the Scrapbook Place. During 2008, my business slowed due to the economy and other factors, which I had no control over.   This circumstance had a negative impact on my cash flow and my ability to inventory product.  Many customers did experience back orders and the delay in the delivery of their orders. 

Today, my business is closed, and I am reaching out in hopes that we can rectify the situation with your order and compensate you for the back ordered items that you did not receive.

Please contact me at 512-825-1498
Sincerely,
Kayla DiNardo
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