I worked for The Sharper Image for almost ten years. In the beginning it was a great company. Things changed about five years ago.
That is when they introduced the Ionic Breeze air purifier. This product is pure junk. It became and still is the highest returned product I have ever seen in my 25 years in retail. The company knows it does not perform as they say it does. When Consumer Reports trashed the unit they sued Consumer Reports for libel. They knew the report was the truth. Consumer Reports won the suit. The Sharper Image has never sued Consumer Reports on their testing method. They dispute it. Whoopie. Consumer reports testing is totally correct. Who needs a silent air purifier if it does not move air through it. My tv collects dust. Does that make my tv an air purifier?
The Sharper Image claims to have a lot of research from major universites saying the Ionic Breeze works. They never produced the studies for me. I assume they dont exist.
Then they have the phony product praise letters that they wrote themselves.
The best thing is the phony foundation that has awarded their seal to the Ionic Breeze. The Asthma and Allergy Foundation is totally Phony. If you give them enough money, you get their seal. The same is true for the British Allergy Foundation.
The products are junk. Most products dont work out of the box and they know it and still sell the product because they manufacture the product and order it in huge quantities.
The joke in the stores is, "How do you know when you are buying junk at The Sharper Image? You know it is junk if it says The Sharper Image on the box.
The company needs a complete management overhaul. Including district and regional managers along with president, vice presidents, cfo, coo. They are all theives.
I quit the Sharper Image after I could not put up with the lies any more. Lies like, Oh, We have never seen this product have problems before. Sure.
My advice. Dont shop at The Sharper Image. If you do shop there, dont waste your money on their exteded warranty. All it is is pure profit for the company. The employees are trained to lie to sell these. Also they lie about the manufactures warranty in a lot of cases to sell these.