• Report: #126277

Complaint Review: The Sheet Music Store

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  • Submitted: Fri, January 07, 2005
  • Updated: Fri, January 07, 2005

  • Reported By:Blue Hill Maine
The Sheet Music Store
the-sheet-music-store.com Indianapolis, Indiana U.S.A.

The Sheet Music Store Ripoff Lousy service and response to complaints Indianapolis Indiana

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On the 10th of December I ordered sheet music for a song I needed to play on Christmas Eve. I paid extra for priority shipping to insure that I would receive the music on time.

After about a week, I e-mailed the company to find out the status of my order and was told that it had shipped on the 17th. A few days later, I received another e-mail saying the music had actually been shipped on the 20th.

I did not receive the music until the 27th which of course, was too late for Christmas Eve. I refused the package.

Several days later I received an e-mail saying that I was being given an in-store credit for the amount of the music but nothing was said about the $5.35 I had paid for the priority shipping. I sent an e-mail saying that I expected my credit card to be credited for the music and shipping but have received no reply. I do not want an in-store credit, because I have no desire to do business with this company ever again.

We're not talking about a lot of money, but it's the principle of the thing. It was their fault that the music was shipped 10 days after my initial order with no explanation, and I should be credited the full amount.

Sheryl
Blue Hill, Maine
U.S.A.

This report was posted on Ripoff Report on 01/07/2005 07:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Sheet-Music-Store/Indianapolis-Indiana-46240/The-Sheet-Music-Store-Ripoff-Lousy-service-and-response-to-complaints-Indianapolis-Indiana-126277. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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