• Report: #1442

Complaint Review: The Sports Authority

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  • Submitted: Wed, March 01, 2000
  • Updated: Wed, September 15, 2010

  • Reported By:
The Sports Authority
www.thesportsauthority.com Nationwide U.S.A.

The Sports Authority poor customer service and a rip-off

*UPDATE Employee: one thing you may not know...

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Just the plug

I ordered a Coleman cooler and power plug from their online site as a gift for my inlaws. The plug arrived within 4 days but after 2 weeks the cooler had not.

After calling the 800 number I was told that the cooler was not in stock and my order had been cancelled. I was not made aware of this by anyone in the company before I called.

When transferred to a specialist I was treated to condescending words likeoh and oh, my instead of answers or a suggestion of how this matter could be resolved.

I have found their customer service to be horrible. With so many online companies I suggest people choose one other than The Sports Authority.

This report was posted on Ripoff Report on 03/01/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Sports-Authority/nationwide/The-Sports-Authority-poor-customer-service-and-a-rip-off-1442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

one thing you may not know...

AUTHOR: one1one - (United States of America)

One thing that you may not know is that the website for Sports Authority is not actually run by Sports Authority.  It is run by a seperate company that pays Sports Authority to use its name. 


It is the same company that runs Dick's Sporting Goods', mlb.com, nhl.com, and a host of other companies' websites.


Hope this helps!

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