- Report: #1442
Report - Rebuttal - Arbitrate
Complaint Review: The Sports Authority
The Sports Authoritywww.thesportsauthority.com Nationwide U.S.A.
The Sports Authority poor customer service and a rip-off
*UPDATE Employee: one thing you may not know...
I ordered a Coleman cooler and power plug from their online site as a gift for my inlaws. The plug arrived within 4 days but after 2 weeks the cooler had not.
After calling the 800 number I was told that the cooler was not in stock and my order had been cancelled. I was not made aware of this by anyone in the company before I called.
When transferred to a specialist I was treated to condescending words likeoh and oh, my instead of answers or a suggestion of how this matter could be resolved.
I have found their customer service to be horrible. With so many online companies I suggest people choose one other than The Sports Authority.
This report was posted on Ripoff Report on 03/01/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Sports-Authority/nationwide/The-Sports-Authority-poor-customer-service-and-a-rip-off-1442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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