- Report: #947350
Report - Rebuttal - Arbitrate
Complaint Review: The Sunset Group
The Sunset GroupInternet United States of America
The Sunset Group Premier Cancun Vacations False Advertisement - Broken Contract - RipOFF Internet
*General Comment: Timeshare Scams in Mexico
*Author of original report: Update....
*UPDATE Employee: Resolution
*UPDATE Employee: Management Response
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The whole offer/acceptance was 'recorded' for accuracy.
I was told that the only fee applied later, would be the $69 fee for booking the reservation. I was told that I could transfer MY CONTRACT to anyone that I wanted to. I was told that I had to have a reservation date set within 12 months; but that the offer could be extended for 6 more months.
So I transferred MY CONTRACT to my son. At 12 months, in keeping with their guidelines, he called to make the reservation. [continued below]....
I then contacted RON ROUSSEL (who transferred MY CONTRACT to my son), who informed me that the 'old purchase letter' did not show the required Mexican Hotel Tax, but the "new purchase letters" do state the tax. Then he outlined the 'new purchase letter'. Everything was the same, except the additional fee was added.
The original contract has been broken by them and I have requested my money back. ($349)
This report was posted on Ripoff Report on 09/27/2012 08:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Sunset-Group/internet/The-Sunset-Group-Premier-Cancun-Vacations-False-Advertisement-Broken-Contract-RipOFF-I-947350. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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