- Report: #877915
Report - Rebuttal - Arbitrate
Complaint Review: The Swanx
The SwanxInternet United States of America
The Swanx Galse advertising, terrible customer service Internet, Internet
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Everytime I try to contact them, I get very rude and abrasive responses. The person answering the emails refuses to give me their name and refuses to provide other people's names or phone numbers/departments. They also refuse to give me any sort of update on my order, or when I will receive it. I have waited 10 weeks at this point (quoted 8) and they have a very "don't know, don't care" attitude regarding my order status/timeline.
Worst customer service I have ever experienced. Not even a caring response when I told them I would be notifying authorites/ placing accounts of my treatment online. They told me to "notify anyone you want".
This report was posted on Ripoff Report on 05/03/2012 02:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Swanx/internet/The-Swanx-Galse-advertising-terrible-customer-service-Internet-Internet-877915. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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