ED Magedson – Founder
The Swiss Colony1112 7th Ave. Madison, Wisconsin United States of America
Beware of catalogues coming from The Swiss Colony. I received one in the mail and it claimed I was "PRE-APPROVED" for a $400. purchase limit.
I decided I would purchase some items for the Christmas holidays and went to their site to place my order. Before making the selection of items, I signed in and created my account. As I was "PRE-APPROVED," I assumed my "account number" was listed on my "Choose 'N Charge" card or the Express Order Form of my catalogue.
When filling out the information, I placed the number found above my name in the catalogue into the online account number slot. It was rejected.
When I called customer service, I confronted them about the false advertisement of being "PRE-APPROVED." I was told I was approved, and my account number was found in the pink shaded box above my name in the catalogue. I hung up and tried again.
When my further attempts to enter my account number failed, I called customer service again. I was then told I was not REALLY "PRE-APPROVED" - rather, I had to have a credit check. When I told the representative it was false advertising, she remarked, "I didn't write the catalogue."
I now refuse to order anything from them. I feel deceived and feel as though I wasted 2 hours of my valuable time under the false pretense that I was indeed "PRE-APPROVED."
This report was posted on Ripoff Report on 12/01/2009 07:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Swiss-Colony/Madison-Wisconsin-53566/The-Swiss-Colony-False-Advertising-PRE-APPROVED-Madison-Wisconsin-531293. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.