- Report: #240014
Report - Rebuttal - Arbitrate
Complaint Review: The Tax Club
The Tax ClubThe Empire State Building 350 Fifth Avenue, Suite 5410 New York, NY 10118 New York, New York United States of America
The Tax Club, Manhattan Professional Group, Advantage Corporation Very poor at returning calls, never get the same person twice, did not fulfill agreement New York New York
*UPDATE ...Ripoff Report REVIEW: The Tax Club pledges to resolve complaints. Commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. - Executives stated "our Clients are #1 priority employees will go above & beyond their client's expectation in every aspect of the business." Consumers can feel confident and secure when doing business with The Tax Club.
*Author of original report: The Tax Club, Advantage Corporation Services, partial refund received
The Tax Club was very poor with communications. I tried many times to call and was either on hold for long periods of time or more often, left messages that were never returned.
We were very uncomfortable with the Virtual Tax Organizer since there are a lot of things pertinent to our tax returns which did not have a place on the Virtual Tax Organizer. I tried to explain these items in the final comments section and tried to get someone to go over it with me by telephone but still it took a while to get someone to actually talk to me about it and then still was left with the feeling that they just didn't get it.
They also convinced us to pay $99 for them to prepare a promissory note showing a loan from our personal accounts to our corporation and we have not received the promissory note either even though I sent them the information requested several times.
Advantage Corporation Services charged a lot of money to set up a Nevada Corporation for us and kept advising us that all business correspondence needed to be sent through their Nevada address and they would forward it to us. They said that way we would have no tax or financial liabilities to the state of South Dakota where we live. We felt as though we were sneaking around and did not feel as though we received our mail in a timely manner.
Then there was the day that a package was sent back by a customer and they sent it to the Nevada address. I called Advantage Corp and asked how the forwarding worked in that type of situation and they said they forward the packages for free! A few days later I received the package back and a few months later there was a charge on our credit card for $52.75 for them to overnight this package to us! When I called to ask about that they said they send it on to us by the same method they recieve it and since it wasn't by USPS they charge us for it. I would have had it sent by a different method if they had told me that when I asked!!
By last fall, Sept. 2006, we were pretty fed up with Advantage Corporation and The Tax Club. We visited with our old accountant here and an attorney and since tax laws in South Dakota are very favorable to businesses (ranked in the top five) we set up an LLC here in South Dakota and decided to discontinue the corporation in Nevada at the end of the year.
When I cancelled the services of The Tax Club, I asked for our depreciation schedule but still have not received it and left messages several times since then which were not returned and have not received our depreciation schedule.
We are back to using our tax accountant that we used before The Tax Club and feel very confident in his abilities and he just shakes his head and wonders where these Tax Club people came up with some of the figures for our tax return.
We definitely DO NOT feel that The Tax Club saved us $1000 on our taxes. We feel that we have been overcharged and misled by both The Tax Club (Manhattan Professional Group) and Advantage Corporation.
Laura Lake Preston, South Dakota
This report was posted on Ripoff Report on 03/21/2007 07:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Tax-Club/New-York-New-York-10118/The-Tax-Club-Manhattan-Professional-Group-Advantage-Corporation-Very-poor-at-returning-c-240014. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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