- Report: #979423
Report - Rebuttal - Arbitrate
Complaint Review: The Training Camp
The Training Camp6 Neshaminy Interplex Dr Suite 101 Trevose, Pennsylvania United States of America
The Training Camp Knowledge Key Associates Did you get fed the line that 90% pass too? Trevose, Pennsylvania
*Consumer Comment: Details?
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I had an excellent trainer and I couldn't ask for a more knowledgeable person on the topics being trained.
The training facility and food was descent. I have no complaints in this department.
The training materials were absolutely abysmal. The large book with the Microsoft name was pushed to the side. This was not going to be used. A quickly thrown together packet of information was used for the study guide. Within this document, contained mostly 6 2" x 2" squares of tiny screens of information (created by PowerPoint) and thrown onto a page. This was especially impossible to read when a picture of a computer screen was present showing Power-shell commands and the ilk.
Much of the labs were bypassed because there simply wasn't enough time. There were 3 tests during the course of the week. The first 3 days were dedicated to the first test. The next was 1 1/2 days for the second and 3rd tests. If you miss the first test, you are already at a major disadvantage. The week steamrolls through and the hardest, most important test gets the least amount of time.
Bottom line: I was promised a success rate of 90% by the salesman. 1 out of 8 walked out of that week with a certification. As much as I wanted to believe that the certification was attainable within a week, I came to the realization that this format was not conducive to passing. Not only did I walk away without a certification, I felt defeated. I very much needed with certification so I buckled down the next few weeks and took a test a week. Passed all three without requiring any retests.
I did put a complaint into the company but did not get any satisfaction. It's really a shame that a company can get away with this type of false advertising. My job depended on that class and the class and Knowledge Key Associates aka The Training Camp really let me down. I hope this helps at least one person out there.
Takeaway: Do your research and due diligence when selecting a training provider. Don't get caught up in their percentages. If something sounds too good to be true, it probably is...
This report was posted on Ripoff Report on 12/08/2012 05:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Training-Camp/Trevose-Pennsylvania-19053/The-Training-Camp-Knowledge-Key-Associates-Did-you-get-fed-the-line-that-90-pass-too-Tr-979423. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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