- Report: #1137817
Report - Rebuttal - Arbitrate
Complaint Review: The Travelling TV Technician
The Travelling TV TechnicianInternet USA
The Travelling TV Technician, Travellingtvtech.com, Travelling TV Tech In-Home, TV Repair, LCD, TV, LED, Plasma, DLP, Projection, CRT, Projection, Missisauga Internet
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"Andy" came to my condo on time. My TV would only intermittently power on. He did some voltage readings on my LG 50PX950 and basically said that I should wait for my TV to just fail completely. He was unable to diagnose the problem (most likely the Y-Sustain board) after spending 25 minutes on the job. I gave him $25 for his sub-effort.
Another repair person came over an hour later and did some real testing and ruling out, and he did not ask for any money upfront. He spent 45 minutes on the job, and he will bring the correct Y-SUS board and put it in and at that point we will pay for parts and labor.
Exactly what Andy should have offered to do in the first place. Seems like Andy is only out to make a quick buck by charging for his showing up, but does not have the knowledge or patience to do real problem solving when the diagnosis is not that easy. I don't recommend using Travellingtvtech.com or "Andy" to fix your flat screen TV.
This report was posted on Ripoff Report on 04/10/2014 11:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Travelling-TV-Technician/internet/The-Travelling-TV-Technician-Travellingtvtechcom-Travelling-TV-Tech-In-Home-TV-Repair-1137817. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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