• Report: #221480

Complaint Review: The Urban Florist / Artisan Flowers & Gifts

  • Submitted: Mon, November 20, 2006
  • Updated: Mon, November 20, 2006

  • Reported By:Burnaby British Columbia
The Urban Florist / Artisan Flowers & Gifts
urbanflorist.com Vancouver, British Columbia Canada

The Urban Florist Scam artists - DO NOT BUY FROM THIS COMPANY!!! Products shown on their website NOT as ordered if delivered at all. Vancouver British Columbia

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In December 05, I ordered 4 Gift Baskets but only received 3. Not only were they NOT as shown on their site, but one never arrived at all - of course I was charged the full amount $448.00.

I managed to get $115.75 back from Visa but not without many phone calls, e-mails to Urban Florists' poor, sometimes non-existant customer relations and reports to the BBB.

Urban Florist did not respond to my numerous messages left to voice mail or requests for a partial refund due to my disatisfaction with their product's quality. Within one month of my order, the 1-800 number was no longer in service.

As of November 20, 2006 www.urbanflorist.com's commerce site is down but claiming to be coming soon with a new and improved streamlined site within a month. Not sure when this was posted so check with the BBB before purchasing anything from The Urban Florist on-line.

Burnaby, British Columbia

This report was posted on Ripoff Report on 11/20/2006 01:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Urban-Florist-Artisan-Flowers-Gifts/Vancouver-British-Columbia-V5C-6R7/The-Urban-Florist-Scam-artists-DO-NOT-BUY-FROM-THIS-COMPANY-Products-shown-on-their-w-221480. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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