- Report: #496179
Report - Rebuttal - Arbitrate
Complaint Review: The Video Professor
The Video Professorvideo professor.com Internet United States of America
The Video Professor Trusting soul on his adds, deep in your pocket when you order, Internet
* : File a Dispute
i had just bought a new digital camera and thought I should learn more about it's use. I've seen the adds many times ( as we all have ) for free learning cd's from Video Professor. I order online for my FREE cd plus s/h at $6.95, a week later I get this box filled with discs, what a surprise... Now I'm real dumb here, I set it aside as life has given me more important things to do at this time.Ten days go by and my CC has a charge of $6.95 plus another for $189.95,furious I spend an hour on the phone with Video Professor, I resolve the issue with them agreeing to take it back at my exspense.
What annoys me most is now they say it could take twenty to Thirty days for the refund, it's been twenty five days now and still no money has been refunded. I call and get the run around ( don't any of these CSR's have a conscience ).
The moral here is don't trust this company !!!!!!!!!!
This report was posted on Ripoff Report on 09/17/2009 04:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Video-Professor/internet/The-Video-Professor-Trusting-soul-on-his-adds-deep-in-your-pocket-when-you-order-Intern-496179. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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