- Report: #40853
Report - Rebuttal - Arbitrate
Complaint Review: The Zaken Company Quick Sell Liquidators
The Zaken Company Quick Sell Liquidators21032 Devonshire St. Suite 202A Chatsworth, California U.S.A.
The Zaken Company ripoff Chatsworth California
*UPDATE: Rip-off Report Investigation many complaints posted by a competitor, new policies in place, easy refund policy, excellent business opportunity - Consumers can feel confident and secure when doing business with Zaken Corp
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I ordered your Quick sell program on May, 11th 2002. I received your program on May 16th. On May 17th I ordered stationary, the directory service, and 10,000 postcards, so that I could do this business right. As you implied in your program, "every business needs to have the necessary tools to insure growth."
It states in your program that you were only going to accept 50 associates. That was the first lie ( I am still receiving your start up program to this day and so is my friend) It also stated in your program that a certain formula for getting clients. On May 27th I received a letter from Nick Lasorsa, stating that I was to give the lowest of the three bids, minus 25% to close the deal. When I called Mr. Lasorsa about this, He told me he wouldn't sell a deal for me unless the bid was 25% lower than the lowest price. He also told me that I wouldn't be getting free products. That was a major reason why I joined your program, because I felt that even though I wouldn't be making money on every deal, I would still be getting something for my effort.
I am also aware that you know this, but yet you are still advertising it in your marketing brocure. I quote"Free gifts for you-all year long as soon as you start working with me and using my plan, you will start receiving valuable merchandise Free!" "It's one of the perks of the business. The samples will be shipped directly to your home." "You could make a nice supplementary income from the sales of the many FREE products you will be receiving. Is this a great business or what?" By definition of law, this constitutes fraud. You are telling people that they will be getting something that they could make money with, or keep, but you know they aren't going to get it! THAT IS FRAUD!!
My third problem arose when I ordered the lifetime directory service. First of all, it didn't show up for over a month, and every time I called your office, I got the runaround, told it was shipped, then it wasn't, then there was a problem with the printer. When I finally did get the Directory, I found I was lied to again. In your program it states, "First, there are over 4,000 suppliers listed in each directory, enough to give dozens of associates all the business they can handle." "And remember...each directory of over 4,000 merchandisers (which you will be using) will be sent to only 4 other quick sell associates!!!" "You will be qualified to receive a new directory containing over 4,000 names of closeout merchandise sellers (worth $109 each) FREE every time you request one"
This is all BS..When I finally received my directory, it was a small, stapled ream of papers containing 900 names of stores that you probably got out of the phone book. NOt only that but the directory was for New York, and I am in California. When I called your office, the lady told me that with the lifetime directory, you only get 900 names at a time. I read her the above quotes, and she still told me I only get 900 names at a time. She did, however, send me another one, but it too was for New York. I was able to contact 26 companies by phone, as two out of three names were disconected, and as my postcards still hadn't shown up.
I called Nick for questions on several deals, and Mary told me to pass on them because the price wasn't low enough. Problem 4- I finally received my stationary on June 21st, 2002, a month after I ordered it. But I still had no postcards! Every time I called, I was told either they were shipped or that they were still at the printers. You charged my credit card on May 17th, so I was paying fees on a product that I didn't even have. When the stationary showed up, I told your office that the Postcards had better be to me by Wednesday of the Next week. Wednesday came and went. On Friday, June 28th 2002, I decided enough was enough.
I called my credit card companies and disputed the charges. I was instructed to wait until they contacted you before I was to send the products back. On Monday, July 1, 2002, I got a call from Shlomi Vaknin, saying that he had my postcards sitting there since June 7th, with the wrong address on them. I found that highly unlikely, as everthing else was sent to the correct address. Also, I had called several times, if the cards were there, why wasn't I told.
I told Shlomi that I had filed a dispute with my Credit card companies. He asked me what could be done to earn back the trust. I told him I would give the business another try, if I did it for free, and all charges were reversed. After all, your program states that I would receive my money back after my first deal. He said he would talk to you about it, and see what could be done. He called me on July 5th and offered me this deal. That I would receive the postcards and Stationary for Free, and that your company would not take a commission on my first deal. On Monday, July 8th, I called Shlomi and asked him to go over it again.
He said I would get the postcards and stationary for free, and that I would receive 75% on my first deal. I said, I thought that your company wasn't going to take a commission on the first deal. He said, "Well, we have to pay the buyers." I said ok, but that I needed the postcards by Wed. because I was going out of town. I also asked him about getting my money back on my first deal. He first told me that the deal had to cover the cost, then came back and said Yes I would get all of my money on my first deal. He told me that he could not send the postcards and stationary without first resolving the disputes on my credit cards. I did that immediatly. I still did not get my postcards until the 23rd of July, over three weeks later.
I SHOULD HAVE LET THE CREDIT CARD DISPUTE GO THROUGH!!!!
On 8-15-02 I submitted my first deal to Nick Lasorsa, and I also let Shlomi know that I had my first deal. Over the next two months, I got nothing but the run-a-round from your company. When I called Nick a week after the samples were sent, he said he never got them. When I called my client, he told me that the signature on the tracking sheet was "Lasorsa" I called Shlomi, and told him what was going on. He told me that I had gotten Nick in trouble when I told you about his letter. So Nick, he said was lying, and that he had the samples.
I also got a story about how Nick was being fired, and that you were trying to get the samples sent to California. I asked Shlomi if my client could just send him some new samples, which my client happily agreed to do. Shlomi was also supposed to call my client and explain what was going on. He never did call my client, and after two weeks of not hearing from Shlomi, I called again, only to be told by his Secretary that I was supposed to send the samples to Nick. Even after she told Shlomi who I was. On October 13th, my client finally backed out, and I don't blame him one bit.
YOU MADE ME LOOK LIKE AN IDIOT TO A CLIENT, AND YOU MADE YOURSELVES LOOK EVEN WORSE!! I called your office and told them that they lost the deal. I also chewed out the lady, and told her that I wanted to speak to you directly. She told me you would call me. Here it is now January 9th, and I still haven't heard from You!! Do you want to know how much money I put into your scam?
Well, I'll tell you $174 for the plan, $498 for your bogus Directory service, $125 for a ficticious name, $125 in long distance bills, $866 for postage, for 2500 postcards, and 1,000 letters that I sent out, which over half were returned from your bogus directory "Return to sender no such address, no such business" $62.92 for EFLS answering service, $474 for the Directory of Importers, and $29.95 for the Thomas Registery. A total of $2354.87!! Not to mention my time for 6 months. So my question to you is, how do you justify your scam, and what are you going to do to repay me for the time and money you made me waste?
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This report was posted on Ripoff Report on 01/09/2003 07:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/The-Zaken-Company-Quick-Sell-Liquidators/Chatsworth-California-91311/The-Zaken-Company-ripoff-Chatsworth-CaliforniaUPDATE-Rip-off-Report-Investigation-many-c-40853. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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