- Report: #85142
Report - Rebuttal - Arbitrate
Complaint Review: The Zaken Corporation
The Zaken Corporation20700 Plummer St. Chatsworth, California U.S.A.
The Zaken Corporation Didn't get refund for "Lifetime Directory Subscription" Chatsworth California
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A week later I get the "Lifetime Directory Subscription" offer which sounded too good to be true, but the company appeared honest to me so I ordered this extension of the program for $498. A few days later after I spent the $498 I came across this site (ripoffreport) by chance - I forgot the web address of the ZC and did a google search. Well, I was shocked to read the horror stories of others. So, I thought about it carefully and returned both items by certified mail and thought I would get a full refund of over $600 - instead they only refunded me the $148 after I called them a week later.
When I called back they said that the only way to get the $498 back was to do a deal with them! I really feel ripped off but keep this in mind - they will not refund the Lifetime Directory program! Read the letter carefully, especially return policies if any - but I would not deal with this company ever again based on my experience and those of others. And, I will also google search and search this site for any future "opportunities".
I am also convinced that this company is not interested in doing deals, but rather making money with "upselling".
New York, New York
This report was posted on Ripoff Report on 03/24/2004 07:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/The-Zaken-Corporation/Chatsworth-California-91311/The-Zaken-Corporation-Didnt-get-refund-for-Lifetime-Directory-Subscription-Chatsworth-C-85142. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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