- Report: #288765
Report - Rebuttal - Arbitrate
Complaint Review: TheDVDPlanet
TheDVDPlanetwww.TheDVDPlanet.org Internet U.S.A.
TheDVDPlanet INTERNET FRAUD 250 The East Mall - Suite #1242, Toronto, Ontario Canada
*REBUTTAL Owner of company: RESPONSE FROM MANAGEMENT - PAUL JACOB, OWNER - THEDVDPLANET.ORG
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I have been searching for the complete box set of the COLUMBO tv series for christmas for my girlfriend and found them on the sponsored ebay site 'www.TheDVDPlanet.org.' I went through the site checking to make sure it was legitimate, everything seemed ok to me.
I waited a few days after the date i was told i would receive it to send an email and received this email back,
Your order looks to be lost due to a problem with
our database. When we import our database of
orders into CanadaPost, we are having connection
These problems have caused packages to be shipped
to wrong zip codes. We thought this problem was
fixed before this shipment.
So what we are going to do is reship your order. We
are not willing to have this happen again, so we will
have to ship all packages manually.
There will not be any tracking, but there will also not
be any delays. Shipping the packages out manually allows
us to ship any day and not just on Saturdays. Down side
is there's no tracking.
Your order will ship out this coming week and take 6 business
days for delivery.
I am very sorry for the delay. For this problem, you can use
this coupon code after Dec 27th for 35% off.
Coupon Code - 35off35
Again, I'm very sorry for the delay, but our main focus now is
getting the packages reshipped manually so that there is no
mistakes. Any gifts will be received in plenty of time for the
After reading these other stories i have no doubt that i will not be getting the DVDs, these fraudulent people have no shame in ripping off trusting people like ourselves and need to be stopped, who knows how many people have been caught out.
This report was posted on Ripoff Report on 12/03/2007 10:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/TheDVDPlanet/internet/TheDVDPlanet-INTERNET-FRAUD-250-The-East-Mall-Suite-1242-Toronto-Ontario-Canada-288765. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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