- Report: #317398
Report - Rebuttal - Arbitrate
Complaint Review: TheDVDPlanet.org
TheDVDPlanet.orgTheDVDPlanet.org Toronto, Ontario Canada
TheDVDPlanet Took my money and sent me "Bootleg" DVDs Toronto Ontario
*Consumer Suggestion: REPORT THESE GUYS TO ASCAP and WATCH THE FUN!
*Consumer Suggestion: HOW TO GET BACK AT THEDVDPLANET.ORG
I immediately ran to my TV for some relaxing and hilarious viewing. Well, the first DVD I viewed skipped. I put in another one and it skipped, too. Carol Burnett would be coming out at the beginning of the show in one color dress and then it would suddenly skip to another color. The picture was also very blurry.
I tested each one. It was obvious that these were made off of someone's television. Also, the packaging consisted of a "jacket" obviously made on a printer, no licensing by CBS or anyone else, just a plain red background with Carol Burnett, Tim Conway and, I believe, Harvey Korman.
I e-mailed the company to let them know that I'd be returning the DVDs because they "skipped". I sent them back by registered mail (the absolute most secure) on Monday, December 18th, 2007. (Oh, and that "wrong" address that they had been sent to originally was some guy in New York named John. His shipping label was glued underneath mine.)
Weeks went by again. I hadn't received my refund or pink return receipt. Every time I'd check the tracking number on USPS.com, it showed that my package was received in customs. Well, that's as far as it got.
I e-mailed DVD Planet again and they said to ask my credit card company for a "charge back". I did. They can't. I did file a dispute, though.
So now I'm in the process of filing a complaint for mail fraud with the postal service. Can they do anything? I hope so.
Please, all others who have been ripped off by this company, file a dispute with your credit card company and then, please, file a mail fraud complaint with the U.S. Postal Service. Ask your local post office for the phone number of the Postal Inspection Service.
This company first had a message on its homepage that said their supplier had "closed its doors."
Then, in an e-mail sent to me on January 9th, 2008, they said that the bank they were using to process their credit card orders went out of business just before Christmas!
What's the REAL story? Maybe they finally got caught selling unlicensed products?
This report was posted on Ripoff Report on 03/12/2008 06:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/TheDVDPlanetorg/Toronto-Ontario-M9B-6L3/TheDVDPlanet-Took-my-money-and-sent-me-Bootleg-DVDs-Toronto-Ontario-317398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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