• Report: #386655

Complaint Review: Theanna Zika/ Visiting Angels

  • Submitted: Fri, October 31, 2008
  • Updated: Fri, October 29, 2010

  • Reported By:St. Louis Missouri
Theanna Zika/ Visiting Angels
23 N Gore Ave Webster Groves, Missouri U.S.A.

Theanna Zika/ Visiting Angels Theanna Zika was racist and emotionally abusive with a history of violence and theft of company funds. Webster Groves Missouri

*UPDATE EX-employee responds: I worked for Theanna too

*UPDATE Employee: These allegations about Theanna are ridiculous, wrong and vindictive

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Theanna Zika has an admitted recent history of drug abuse and a very violent temper. She is emotionally unstable and abusive. She owns a Visiting Angels franchise where she is in charge of taking care of the elderly. She is supposed to hire reliable and dependable people who are experienced but she has a different way of choosing who works for her.

She has had past employees file claims against her for physical abuse. The corporate office of Visiting Angels, is horrified by complaints they have received and they are building a case against her, using former employees, to have her removed from under their name. She has lost clients because she forgets to bill them for months at a time. When she used all her company funds to get a face lift she made her Office manager, call clients and demand that their payments be paid on the spot. She even made her Office manager go to a clients house at 9pm to collect payment.

If she would have billed the clients, as they had been begging her to, she would never have had to make her employee call to rush clients to make payments when they didnt even have an invoice. She never answered her phone, or returned calls. She neglected to pay her bills so that the office phones were shut off. Now had there been an emergency with a client, who would have known. She neglected to answer her phone so much that an elderly client was actually left stuck in bed for hours because no one knew his worker hadn't come to work that day.

Theanna is verbally abusive to clients and to employees. She is a physically beautiful woman, now that she has had the face lift and she will tell you in a heart beat that her looks and her ability to cry on cue, make her able to do what she wants. Theanna had sent out emails to her employee stating she understands why people are racist against blacks and how black women under 30 are nothing but attitude and she no longer wants to hire them.

She makes it mandatory to ask clients if they prefer a white cargiver so as to avoid her agency being known for hiring too many blacks. She was caught saying these things and has since recruited a few of the black women she stated she hated and told them she would keep them working and in one case, hire them back if they testified that the woman who outed her was actually the racist. Of course, because these women need their jobs, they lied for her. She has fallen asleep on the office floor, would only come in at night and stay til 3 am, she was always sniffing and snorting in her office and then should would come back out with a completely red nose and say she was leaving for lunch and never come back.

There are times when she is so sweet and nice but she is always tired, has been caught in soo many lies, has lied on so many people, has admitted to being addicted to vicodin and goes to a methadone clinic every wednesday. I am afraid for my grandparents and all those other people who depend on her to make good decisions about their care. Someone needs to investigate her. These emails she has sent and the voicemail she sent to her former employee threatening to commit suicide if she didnt come back, are all available online for everyone to see and hear. The clients that she has lost due to her temper and bad business practices have also complained online but so far, no one has looked into this.

St. Louis, Missouri

This report was posted on Ripoff Report on 10/31/2008 09:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Theanna-Zika-Visiting-Angels/Webster-Groves-Missouri-63119/Theanna-Zika-Visiting-Angels-Theanna-Zika-was-racist-and-emotionally-abusive-with-a-histo-386655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE EX-employee responds

I worked for Theanna too

AUTHOR: One Gal - ()

Several years ago, I worked for Theanna Zika at Visiting Angles and I experienced many of the negative things in the original post. To me, the experience with Theanna and Visiting Angles was a blemish on my career.

Theanna was often confused, disorganized and running late, if she showed up at all. Her dishonesty and twisted perspective lead to many problems and frustration for all who encountered her. Many times there was no way to reach Theanna and when she would resurface she was full of anger and anxiety.

Theanna was, and still may be, a master manipulator. When I first started working for her I believed that she was a hard working woman, trying her hardest to build a business. I believed she would be a kind, honest employer and I felt that she was offering quality home care to the elderly. I still remember the first time she screamed at me over the phone, how horrible it made me feel. I wanted to quit my job, but believed if I tried harder things could get better. They didnt, they went downhill pretty quickly. I started catching my boss in lies, as she felt more comfortable with me she started to find ways to blame me for her negative actions. She would say I had not told her about a client assessment, but really she had forgotten about it.

Toward the end of my employment, I would come into the office to find that Theanna had been there all night long. Files would be strewn all over the office, she would be crouched on the floor muttering to herself. She became explosive and angry at the littlest things. She used foul language and made racist remarks about caregivers.

Theanna has a long list of "former employees", she claims that they were difficult and stole money from her. I quit after a very explosive event that had a negative impact on a care giver and client. I later heard, from new employees Theanna hired who I had never met, that she said I was stealing from her and very dishonest. These employees were working to try to resolve the problems with the agency. Later I learned that she had lost her Visiting Angles franchise and has now opened Heavenly Helpers, another home health care agency.

I have a real concern for the care she is providing, this is not about past anger or resentment. It's about real people who are helpless under her care. I also hope her chemical dependency does not get the best of her and continue to cause her to have such a negative impact in the lives of all of those around her.

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#2 UPDATE Employee

These allegations about Theanna are ridiculous, wrong and vindictive

AUTHOR: Health Care Guy - (U.S.A.)

I am a former employee of Theanna's. Someone sent me the posting accusing Theanna of all these things and I simply had to write a response. I hardly know where to begin because the person you describe is the opposite of the Theanna I know. I hope it's obvious to readers that when you read a laundry list of accusations like this, most/all are probably untrue. Complaints with one issue are usually more believable.

Theanna is an extremely hard-working entrepreneur and cares deeply about her clients. Her clients absolutely love her! She is one of the most caring and empathetic people I've worked for, and if anything, needs to be more demanding of her employees. She wears a lot of hats in managing the company, and I know she had one very difficult employee recently who not only did a poor job, but was dishonest to boot ... I imagine that is the person who posted this, out of sheer vindictiveness.

Theanna works 12-16 hours a day. To criticize someone who is pouring their heart and soul into growing a business for "sleeping at the office" is pure mischaracterization. She has to work mega-hours precisely BECAUSE of incompetent people like the person who probably posted these comments. As for face-lifts, whether true or not, how is that relevant to anything?

Lastly, the racist allegations are simply not true. I know from personal experience that Theanna cringes every time clients say things like "I don't want a black caregiver." This happens because some elderly people still carry biases that we cannot do anything about. Theanna recognizes this as a reality of the business, but I've personally seen her express regret for having to deal with it. The idea that she has a hateful bone in her body is absolutely ridiculous. Theanna has always seemed like an angel to me, and it makes me angry that someone would accuse her of something so contrary to her personality, just to get back at her for his/her own shortcomings as an employee.

I hope readers will see the original comments for what they are ...
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