• Report: #196796

Complaint Review: Thefurniture.com

  • Submitted: Fri, June 16, 2006
  • Updated: Fri, June 16, 2006

  • Reported By:Ripoffin Pennsylvania
2 Neshaminy Interplex, Suite 202 Trevose, Pennsylvania U.S.A.

Thefurniture.com Ripoff Still awaiting my order 6 wks after it was placed Trevose Pennsylvania

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

My fiancee and I ordered a dinette and bedroom set from thefurniture.com. Delivery pickup was stated on the website as 5-10 days. A customer service rep told us it would take another 5-7 business days to get here after it was picked up.

The items didn't ship for a mere 17 business days after the order was placed. We still haven't received out order today, 6 wks after we placed our order.

Thefurniture.com blames the shipping company and the shipping company says there is nothing they can do.

Desipte thefurniture.com's 100% satisfaction guarantee the 3 customer service reps have done nothing to find out why our order has taken so long, not have they lifted a finger to expedite our order.

Buy the way, we were given the option to cancel our order a a mere 25% restocking penalty plus shippig charges... how's that for 100% satisfaction guarantee.

I can understand getting penalized 25% for changing our mind or something like that but this is simply not getting the merchandise that we paid for...How long do we have to wait???

It would be nice if thefurniture paid interest dividends for the amount of time they kept our money without delivering the products.

Ripoffin, Pennsylvania

This report was posted on Ripoff Report on 06/16/2006 04:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Thefurniturecom/Trevose-Pennsylvania-19053/Thefurniturecom-Ripoff-Still-awaiting-my-order-6-wks-after-it-was-placed-Trevose-Pennsylv-196796. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Thefurniture.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?