- Report: #1054796
Report - Rebuttal - Arbitrate
Complaint Review: Themeshock
Themeshock.com Ripped Me Off!!! I
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Over a year ago, I signed up for a premium membership at themeshock.com to use their wpgenerator. This wpgenerator creates wordpress themes. I tried creating a theme and using it about 5 different times. Every time, there was an issue with either the theme, the display, or something like that so I requested that they cancel my account and refund my payment. The payment was scheduled to recur every 6 months. They refunded the initial payment. 6 months later, I get a charge on my paypal account for my subscription.
I fought with them for over a month trying to get them to refund my money. As it was all through paypal, I was told by themeshock that I couldn't cancel the subscription until they gave me a refund because they had to use the information to refund the money. After going back and forth with them for almost a month, I gave up and figured "I will deal with it later." Here we are 6 months later and they deducted yet another subscription payment. I have contacted them 5 times over the last 2 weeks and haven't even gotten a response.
DO NOT do business with this company. They have no support and do not even respond to my emails.
This report was posted on Ripoff Report on 05/29/2013 04:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Themeshock/internet/Themeshockcom-Ripped-Me-Off-I-1054796. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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