I entered into my contract 7/26/07 which expires on 7/29/08. When I was signing, first of all the girl did not speak much English and I should have known better, but she told me that this I would be "locked-in" for 3 months after that I could cancel or keep paying for the full year. I made sure that she was selling the contract for 3 months only and she reasured me many times. I tried to cancel in the middle of November and they told me NO. I was then informed that I was locked in for one full year and can not cancel unless I move more than 30 miles away or become disabled.
Gina, (BIG women with blond hair), then told me that the 110$ a month is the contract that only locks you in for 3 months, I was never informed of this "other" contract deal. When I told them that I was never told about it they laughed in my face and said "All of the girls always tell everyone about ti, so she did tell you!", but they never did. At this I told them I was moving to FL. to get out of this contract which I already felt that I should have been allowed to cancel without a problem. They told me that they need a drivers license, utility bill, or proof from post office that I moved, the club told me that they would accept my bank statement from FL. and then they told me my account was cancelled on 11/27/07.
When I called the biling agency to confirm they said that the gym sent them my statement with no address, although it WAS in fact there when I gave it to the gym. The gym then told ASF that they "acciddentaly" cancelled my account and reinstate it plus one month added onto my original contract because the membership was frozen. NOW I was never notified of the freeze nor did I authorize it. ASF told me that I need to cancel with them directly in order for ANY CANCELATION to be valid. If you cancel with the gym they may reinstate this contract at their leisure. In order to cancel with ASF you must send them a driver license, utility bill, or post office proof of permanent move.
I am not moving permanently so I do not want to break the law by signing something which says that I am. I called up the Billing agency ASF to discuss this with them. When I spoke to them they told me that the club told them that they had made a mistake when they cancelled my account, and to re-activate it, so they did. ASF can do whatever the club tells them to do, WITHOUT any notification, and with YOUR MONEY!!!
Mt. Sinai, New York