- Report: #739310
Report - Rebuttal - Arbitrate
Complaint Review: Thermador
Thermador PRD486 Range Oven Self Clean Failure-Oven Failur-Range Control Failure Internet
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Used Self clean control feature for first time. Super heated-cleaned oven but destroyed range control module-electromics and self cleaning latch mechanism controls.
$598.00 control part, $194.00 Latch control part. Labor $220.00.
Best Part: Service tech said "Dont ever use Self Clean feature on Thermador or most range oven combinations as heat from self clean feature affects controls and latch mechanic-electronics.
Unbelievable. This is a $10,000 appliance costing almost $1,000 to repair becaise a "feature" was used.
Anyone else having problems with Thermador self clean mechanicals-electronics or range oven controls after use of self clean feature.
Severe design flaw- either over-insulate electronics and controls or turn down self clean temp. I would have rather scraped some remnants from self clean than have controls destroyed.
Never purchase a high end range with a self clean "feature". More like self destruct.
This report was posted on Ripoff Report on 06/10/2011 02:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Thermador/internet/Thermador-PRD486-Range-Oven-Self-Clean-Failure-Oven-Failur-Range-Control-Failure-Internet-739310. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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