- Report: #254886
Complaint Review: Thetaxclub, The tax club
| Thetaxclub, The tax club 2005 W 14th Street Suite 125 Tempe Arizona 85281
Internet United States of America |
|
Thetaxclub, The tax club commitment to customer satisfaction New York Internet
*UPDATE ...Ripoff Report REVIEW: The Tax Club pledges to resolve complaints. Commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. - Executives stated "our Clients are #1 priority employees will go above & beyond their client's expectation in every aspect of the business." Consumers can feel confident and secure when doing business with The Tax Club.
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Corporate Advocacy Program™
SPECIAL UPDATE: October 12 2012: The Tax Club remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. The Tax Club is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, The Tax Club has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.
Over time and since becoming a member, The Tax Club has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever The Tax Club remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com
Thetaxclub, The tax club Never heard from tax personell, Only got phone calls to sell more services New york Internet
I started dealing with this company in march. The were to file my corporation papers which took a while to get done. I e-mailed to have a tax person call me and just got another person trying to sell another service. I have been in business before but was hoping that I could do this over the computer to save time of driving to town. I now believe that all the offer are programs that I can purchase myself and load on the computer. I started doing some investigation into this and found a ad for help wanted with there name on it and it was for appointment setters at a low wage. I am thinking that the people who would call me are not actual tax people but just phone sales. I am in the beginning stage of trying to get out of this. I did not sign there letter of engagement or send any tax papers to them as I got concerned from the start. If any one else has had this happen and might have a suggestion as how to proceed I would appreciate the help.
Concerned anywhere
U.S.A.
This report was posted on Ripoff Report on 06/16/2007 08:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Thetaxclub-The-tax-club/internet/Thetaxclub-The-tax-club-commitment-to-customer-satisfaction-New-York-InternetUPDATE-R-254886. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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