• Report: #1011793

Complaint Review: ThinkForex

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  • Submitted: Sun, February 10, 2013
  • Updated: Sat, March 09, 2013

  • Reported By: JudgeRightly — Liberty Internet Canada
ThinkForex
Level 39, 2 Park Street, Sydney, NSW, Select State/Province United States of America

ThinkForex TF Global Markets (Aust) Pty Ltd. CURSE & BOYCOTT ThinkForex!!, SCAM Forex Broker, Worst Forex Broker, Bucket Shop Broker, LIARS & THIEVES, SABOTEURS, SABOTAGE, Conspirators, Criminals, Frauds, Sydney, Australia

*Author of original report: Continue to Curse & Boycott ThinkForex!

*Author of original report: VINDICATED Again: Disillusioned ThinkForex Employee Rips The Criminals

*Author of original report: STINKForex Continues Their Criminal Cover-Up

*UPDATE Employee: Client Not Responding

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CURSE & BOYCOTT ThinkForex.com!!

Subsequent to filing this complaint it was discovered that there were other sabotages that the employees/management of STINKForex did to this trader and his account, to wit:

  • Hindering execution of trades
  • Causing massive slippages
  • Stopping trades entirely
  • Manipulating the chart feed to cause a massive spike and hence cause stop losses
  • They stop hunt and bet against their victims
Stephen Story explains that all counterfeit ECN brokers (bucket shop market makers aka LIARS) do this to sabotage (his word too) their victim's accounts/trades. It is the bucket shop's M.o.
_______________________________________________________________________________

Complaint filed with
the FSCL.org.nz and the ASIC.

PUBLIC
COMPLAINT
AGAINST
ThinkForex.com

January 27, 2013

I am a brand new client of ThinkForex. [continued below]....
.....com My Live Account number is: XXXXXX.

I know virtually nothing about Forex other than through a few robots (EAs) and installing them on Demo accounts and watching their performance. I have no other experience than this in the world of Forex.

When I signed up (January, 2013) for a Live Account with ThinkForex.com they asked for information on one's trading experience and I selected No Experience in the form. They knew I had no experience from the outset.

When I realized that I also qualified for a Pro Account I applied for same and also asked for leverage to be increased to 1:500. Both requests were confirmed with proofs.

ThinkForex.com Sabotaged My Account

After I allowed a bot (Forex Growth Bot it was their manual and support team that recommended ThinkForex.com as the Number One broker to use) to run and lose over 20% of my account overnight, I was surprised as this robot had a good track record in recent days. I eventually turned it off and tried my hand at manual trading on my new Live Account. Within a very short time, I became quite successful at making trades on my own. So successful, it appears, that some envious souls in the Compliance Department decided to without notice, warning or reason shut me down in the middle of trading and open trades, etc.

They sabotaged my account.

As I was making successful trades, all of a sudden, I couldn't place orders. I tried again and again: nothing. Nothing I did allowed me to continue as I was.

Was it a glitch on my end? Bad connection? I couldn't determine for sure.

I eventually had to phone their head office in the middle of the night (my time) and spoke to Neha, a supposed Account Manager, and told her what had happened and asked if she knew what was wrong: why couldn't I trade any longer??

She then informed me that my leverage was changed to 1:100!! That's right: unnamed conspirators (she refused/refuses to name them or let me speak to them, despite asking for same many times) in this so-called Compliance Department had devised to, and did in fact, attack me without warning or reason.

No email was ever sent to state what and/or why they had done this evil to me.

I was floored. Shocked. Traumatized. (But this was just the beginning of more wickedness against me.)

I thought, How can this happen? This is what an enemy would do; not what one's own brand new & first ever Forex broker who you are paying through commissions is supposed to even think of doing!! (My trading netted them ~3,000 GBP in commissions in a few hours!!)

They certainly wouldn't want someone to do this to them were situations reversed!! (Neha originally verbally agreed with this statement.)

Neha then said to email her the confirmation that was sent to me. That would help, she said.

I shouldn't have had to do anything. THEY were and are in the wrong and they knew it and they know it. However, I sent the email as further proof. I told her to change it back to the way it was immediately.

She then sent her only response by email telling me to be patient and understanding. What a sick joke.

She also said that she would reply with a further email. 

She never sent another email.

I didn't try to make any other trades after the new leverage limited my ability to trade as before. Two trades were left open. Had the leverage been changed back to the original, there would have been no problem. However, as I found out the next morning, about 10,000 GBP was missing from my account balance and no trades were open!!

Once again, I am further traumatized by this broker's actions!! What is going on?? They are now stealing from my account!! I could hardly believe it!!

I was forced to phone Neha again!! She then tried to wiggle out of her and her conspirator's wrongs, to no avail. I had told her correct their malicious changes and confirmed with her the same in writing by email. She then tells me that the system automatically closed out the losing trades because of margin.

They had refused to change the leverage back to the original!! Now she/they try to blame me for their sabotage and trauma!! This was too much to bear.  

I then sent them Terms of Settlement which were as follows below. (Please note that since they were wholly refused, out of hand and without even a written reply, new Terms are being drawn up presently. More trauma, more STUBBORNESS and FALSE ACCUSATIONS on their part mean more restitution that they are liable for.)

Original Terms of Settlement (For Traumas & Losses They Are Liable For)

This is the email that I sent to Neha.

Neha,

No, I shall not 'understand' wickedness on the part of people who are being paid to be ethical.

Not only did they curse me by attacking me and my account without warning or reason, they - your company - are not doing what they would wish done to them aka The Golden Rule. I think I know why too.

Further, they have not only not repented of their original attacks, they have continued their assaults and crimes against me and my brand new account, once again without warning or reason. 

Neha, you did not follow up with an email regarding these matters as you said you would...and things have now become nightmarish as you know.

I have seen what happens to companies - and people who enable them - who do these sorts of things to innocent people, and it's not pretty, to say the least.

TERMS OF PEACE

Here are the  terms of peace:

  • The parties responsible for these continuing attacks on my account and soul shall be named.

  • The named parties shall repent for these attacks in writing, signing and printing their names unless and except they are all fired. If that is the case, their names shall be given and positions held within ThinkForex as well as the one(s) who fired them. This is part of the record.

  • The account shall be returned to its original state as per the original confirming email and leverage ratio and amounts therein.

  • All trades closed by the guilty parties today - once again, without warning/reason - are to be reopened. 

  •  As restitution for these ongoing attacks, all commissions shall be refunded and - if I trade through your brokerage in the future - all future commissions shall be 3 units per lot (not 6 as is currently charged).
If all of these terms are met, I will release all compliant parties from further actions.

In Truth,

From: ThinkForex Support <support@thinkforex.com>
To: 
Sent: Thursday, January 24, 2013 6:36 AM
Subject: [#BDY-248-76355]: Leverage should be 500:1

Hi 

Thank you for your email. This is to confirm that your request has been received and our compliance team is looking into it. I will get back to you as soon as I get more information in this regard. Thank you for your patience and understanding

Regards

In a follow up phone call, Neha refused on behalf of the Company  to make any repentance, restitution or even reply to this email.

To add insult to the injuries they continue to cause, she then FALSELY ACCUSED us of knowing of the leverage change and blaming us for the injuries they wickedly caused and still defend!! Defending the indefensible.

4
I tried to reach Neha a few more times by phone, but she repeatedly refused to answer: she knew she was guilty.

Feels Like

The following account is how I feel in spirit ThinkForex has done me in.
 
Imagine that you have an agreement in place with an Outfit and you are new to the whole business. Now imagine that Outfit, after you are conducting business as agreed, conspiring to sabotage your business and crush you, all while you are thinking they are out to help you win.

See yourself walking by a dark alley, not knowing that the Outfit's Conspirators and Bullies are about to attack you. Without warning, you are struck on the head from behind by unknown assailants. You are severely injured & traumatized as you fall to the ground. You then struggle to see just who has done this to you.

To your shock and horror, it is the very same Outfit that you are paying and have the Agreement with!! As you continue to try and recover and find out why they have done this, they then all together start stomping on your head and laughing!!

To make matters worse, they then tell you: It's all your fault!!

This scenario is exactly how I feel ThinkForex.com through its wicked agents has treated, and continues to treat, me, their client and their victim.

Needless to say, one cannot feel safe with, nor can they trust, such wicked people. 

CONCLUSION

It is clear now that I should not have accepted without due diligence and fact checking, comparing, etc. - the very high and Number One recommendation of the software maker for the bot I used regarding ThinkForex.com. It makes me wonder if they are in bed together...

Bucket Shop

I did some extra checking on review sites for Forex traders and brokers and found out that ThinkForex meets the exact definition of a BUCKET SHOP, to wit:

A brokerage that takes the opposing side of all customer trades and seldom, if ever, passes orders on to the actual market. Bucket shops count on the fact that most forex traders lose money.

Since true bucket shops make money only from spread and from customers losing money, they will go to great lengths to make life difficult for customers who make money trading forex to continue to be profitable and/or to withdraw any profits.


They did exactly this to me.

Since the original Terms of Settlement (Out of Court) have been rudely refused and ignored, we now offer more expensive and public Terms of Settlement, if they do not wish to be sued in court.

TERMS OF SETTLEMENT
 
These terms are non-negotiable because of the ongoing and severe trauma and losses ThinkForex and its conspirators have caused and continue to cause.
 
The guilty parties  inclusive of Neha, for LYING & FALSELY ACCUSING us shall be publicly named & shamed on ThinkForex.com's website in a special Page for this purpose. Their crimes shall be known to all.

The guilty parties shall be fired with written proof of same and the accompanying reasons  and Public Notice of these firings inclusive of said reasons - shall also be posted on the same Page. Written confirmation of same shall be sent to the victim of their sabotage and attacks.

The sum of 33,000 GBP shall be paid to the victim as restitution for these wicked actions against him.

The victim shall if he so wishes trade commission-free in perpetuity using ThinkForex.com and its services. No fees shall be charged to the victim for any of ThinkForex's services.

If these Terms are met and agreed to in writing in full within five (5) business days, no further actions shall be taken against ThinkForex and its principals, agents, and/or employees. ThinkForex will then be released from all guilt and liability concerning these matters detailed herein.

Conversely, if these Terms are not met within the stated time limit, more expensive actions shall commence against you, your Company and the guilty parties, personally and severally.

To quote the wise king Solomon:

Because sentence against an evil work is not executed speedily, therefore the heart of the sons of men is fully set in them to do evil. - Ecclesiastes 8:11 


In Truth and to the Glory of God,

UPDATE  January 29, 2013

FURTHER HELL FROM ThinkForex!!

I decided to try and get what funds I had left in the account, after I had qualified for their 20% bonus (amounting to 1000 GBP) because I could no longer trust them.

But - and you're going to love this - they bring up the Terms of the bonus and state, after the deposit funds are withdrawn that I have breached the Terms by withdrawing them before 60 days are up. They steal the 1000 GBP as well!!

Priceless. More theft. More wickedness. 

THEY cause the trauma, they cause the theft, they LIE & DECEIVE all to steal from me and now they say the Terms are breached...but they can break every contract they wish... 

BUCKET SHOP B**TARDS.

****ing sickening. CURSE THEM ALL!!

Comments from an experienced trader who now owns his own brokerage.

Hi,

Well, it sounds to me like they were blindsided by you making excellent profits against them, this means they would have taken the other side of your trade and expected you to lose, but taking the other side does not make them a bucket shop, using tricks to screw you out of your trades is in fact what defines a bucket shop.

Changing leverage with trades open tells me they held the other side of your positions as this is impossible in market trades.

I would suggest using the ECN as that is our most economical model by averages, The great thing about ECN is it is extremely easy to tell if the broker is doing ANY manipulation as it is SO obvious.

It is a ton of work to launch and run a brokerage (Even as Director!), it has been fun so far, but expensive and utterly exhausting.

i must say that making 300% in a night is an incredible feat, if you did that at ------- FX we would ask you to become a manager!  :)

But making them commissions of 3000GBP from a 4000GBP account is a TON of trades, and by hand? I don't know how you did it.

One thing you can do is lodge a complaint with their regulator. I cannot know EXACTLY what happened without seeing the your statement and then seeing their settings for your account.

But it changing your margin mid trade in any circumstance is crooked for a brokerage to do, you should be able to take them to court or have their regulator all over them if you can prove it.

Best, 

We also understand that after the damage was done, they changed the leverage back to the original leveltheir Mission of Destruction accomplished.

A Rob Talwar has had days to respond to our Terms of Settlement and has refused to do so, adding insult to injury yet again. Typical for a criminal outfit full of sh*t.

CONSPIRACY WIDER THAN THOUGHT

The bot mentioned in the Complaint was/is Forex Growth Robot (FGB). It is written in that bots manual and also by their emailed support replies that STINKForex aka ThinkForex is chosen and promoted  as the best broker

(((HATE SPEECH REDACTED)))



By deceit thou shalt do war.

And deceive, lie, conspire, destroy, sabotage, cover-up, they do.

FapTurbo Robot

And lookie at what we have here! Yet another scam bot connected to  you guessed it STINKForex!!

The link for their ad-page for FapTurbo is for ThinkForex in Chicago!! Here is the web address in full:  http://forextrainings.net/thinkforex-chicago/ Notice that they have it under the guise of Forex Trainings, as if they have the right to train anyone!!

****ING CRIMINALS!! CONSPIRATORS!! CURSE THEM ALL!!

These warnings are for the record and to warn as many as possible.

STINKForex Moves MyFXBook.com To DELETE Our Complaint!!

It is clear that they have contacted an Ethan (Staff) at myfxbook.com and moved him (bribed him?) to DELETE our Public Complaint against STINKForex on the review page for this criminal broker. As I was not going to be intimidated by filth like this, I continued to post with extra insight and facts and curses as they are due. Ethan then suspended our account there. It's good to know that sites like myfxbook.com are in bed with criminals like STINKForex. (He falsely claims that personal and Public Complaints are "spam". LOL! What will they think of next?? All done in order to cover up for criminals. Sickening.)

They shall all burn in Hell. Amen.

More Testimonials From Experienced Traders

Ayum, Japan
Rating: No Rating
Date of Post: 2013-01-13

Review:
I admit that they did some improvement to their depth of market information because the board comes to show not "0.0K" anymore but ALWAYS SHOWS "3.0M" now for both bid and ask of each currency pair, and when changing either bid or ask becomes "5.0M" for a moment and goes back to "3.0M".

Still ridiculous. It is still not useful for trading at all.

Before not so. The total amount shows bigger amount as "17M" once even "60M" was seen and fluctuating continuously.

If they can not repair fully to their former level, it shows their liquidity becomes so little and which is risky for us traders.

2013-01-06 2Star They quit offering usable market depth information with one-click tool at least to me.

Till last week using one-click tool at pro account, I could see order price variation and total order amounts for bid and ask for each currency pair respectively, which was very useful for my trading.

But sometime before NY close of last week, I noticed something strange about the tool, because suddenly the total amount shown on the tool became very little, then the price varilation listed on the tool became out of order. 

I thought it might be cause by sluggishness of the stock market at that hour, and hoped would be OK on Monday.

But even Monday today the tool has been showing total order amount for eur/usd is 0.0K and there is no price variation.

Rediculous.

I contacted with their support, but no result.

I am very much disappointed at this.

If they do not offer the market depth information, they can not be a real ECN broker.

I want to know this is caused whether by their strategy change or by personal interference to my trading.

If it is caused by their strategy change, maybe I should go back to Japanese broker.

Friends, if you are also a user of the tool, please inform me whether the tool still offer you useful market depth information .

please let me inform ThinkForex HAS there TRADINGDESK department.

I did not understand what their tradingdesk department's task is if they are NDD.

I want to see how they reply to this. 

Rasfil,
London, United Kingdom
Rating: No Rating
Date of Post: 2012-11-09

Review:
They are bucket shop scam broker, they stop hunt and bet against you. checkout here

http://www.forexpeacearmy.com/forex-forum/scam-alerts-folder/22179-resolved-thinkforex-stop-hunt-issue-exhibit-n-1-a.htm

This report was posted on Ripoff Report on 02/10/2013 12:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/ThinkForex/-Sydney-NSW-Select-StateProvince-2000/ThinkForex-TF-Global-Markets-Aust-Pty-Ltd-CURSE-BOYCOTT-ThinkForex-SCAM-Forex-Brok-1011793. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
3Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Continue to Curse & Boycott ThinkForex!

AUTHOR: JudgeRightly - ()

Please notice that they don't even put a name to their false accusations. 

 

They are liars and thieves who make you download (as part of their MT4 platform) the VIRTUAL DEALER plugin. Check the number of MB for the download. It is over 100MB proving that they have added software beyond the regular 20-30MB for the barebones MT4 platform. They use this Virtual Dealer plugin to hinder, delay, sabotage and trade against you. If you still manage to beat them - as I did for a time - they will outright sabotage you by lowering your leverage in mid-trading.

They refused to repent and make resitution and are cursed until they die.

May they all die soon and horribly. Filthy, lying thieving PIGS.

(For the record, I followed very "review process" and they continued to lie and hinder every attempt to make them do right. Thieves and liars will get theirs. God d*** them all.)

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#2 Author of original report

VINDICATED Again: Disillusioned ThinkForex Employee Rips The Criminals

AUTHOR: JudgeRightly - (Canada)

Submitted by Disillusioned ThinkForex Employee on 2013/03/06 at 5:23 PM

ThinkForex is a dealing desk brokerage. They slip your trades and adjust your account because they are not making commission off your trades, they are collecting your losses into the pockets. They will vehemently deny that they are a dealing desk and even most of their employees in the dark regarding this. Ask about their liquidity partners, however, and they will give you the run around without any clear answers.The company also takes deposits into customer accounts and uses them to fund daily operations and BMWs.

The awards they flaunt (Fastest Growing FX Broker and Best Forex Customer Service) were purchased and are meaningless.They also illegally operate out of the US (111 W Jackson Blvd Chicago, IL), which is where Nauman, Faisan and most of the team are based. Nauman Anees is the evil mastermind and Faisan Anees is the mentally delayed side-kick. When they run out of money, they simply go out of business and open again under a new legal name. They have already done this at least 2x that I am aware of.

Good luck working with the regulators. Youre never seeing that money again.
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#3 Author of original report

STINKForex Continues Their Criminal Cover-Up

AUTHOR: JudgeRightly - (Canada)

Their response online to this complaint is their standard cut & paste cover-up.

FIRST:  They refuse to identify just who is posting the response. (Typical for a criminal outfit like theirs.)

They continue to refuse to obey the Terms of Settlement or respond to them in any way.

They continue to lie, conspire, defraud, and falsely accuse, all to try to hide their crimes. Too late.

Since they refuse to obey the Terms, they shall suffer accordingly. We have given enough evidence to sink them already.
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#4 UPDATE Employee

Client Not Responding

AUTHOR: ThinkForex - (Australia)

Dear Client,

Thank you for your email. 

Please be assured that ThinkForex is a Non-Dealing-Desk broker. There has not been any form of malicious intent in how your trades have been processed. 

We have tried to contact you numerous times over email and telephone, but you have refused to speak with our representatives or schedule a time with us to call. You have also refused to follow our review process instructions which we have emailed to you.

Regarding your leverage claims, Pro accounts are restricted to 100:1 leverage. You can read our full margin call policy here: 
http://support.thinkforex.com/index.php?/Knowledgebase/Article/View/32/0/why-did-my-positions-close-margin-call
And the Pro account features here:
http://support.thinkforex.com/index.php?/Knowledgebase/Article/View/8/0/pro-account-features

We kindly request that you follow the review process that we emailed to you in order to help you resolve these issues.

Please contact us at +61 2903 70158 or email our Support Team so that we can resolve this matter with you.

Thank You,
ThinkForex Management
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