- Report: #425634
Report - Rebuttal - Arbitrate
Complaint Review: Thinkvacuums.com
Thinkvacuums.com9853 W. Sample Rd Coral Springs, Florida U.S.A.
Thinkvacuums.com Bad Service Coral Springs Florida
*REBUTTAL Owner of company: Thinkvacuums
The call started out pleasantly (thank you Ira) and went downhill quickly, Ira took all of my information then transferred me to a rep who didn't give her name, she proceeded to get very sarcastic with me, actually told me that she "knew" the vacuum cleaner was just fine! what does that mean? I can only take that as "I'm lying" in her eyes. I asked to speak to her Manager immediately, he spent alot of time discussing how much money Miele is worth and then proceeded to offer to connect me with them I said No, I would like a return authorization code please so that I can get my money back - I don't trust the item.
I will update this notice once I find out if they keep their word on refunds. Check out their return policy before you buy - I didn't and I have a feeling I'm going to "pay" for that mistake. It is full of babble that protects them not the customer.
This report was posted on Ripoff Report on 02/18/2009 12:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Thinkvacuumscom/Coral-Springs-Florida-33065/Thinkvacuumscom-Bad-Service-Coral-Springs-Florida-425634. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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