- Report: #338534
Report - Rebuttal - Arbitrate
Complaint Review: Thomas Heel, CEO, Realtytrade, Tim Harrison, Marketing Rep,
Thomas Heel, CEO, Realtytrade, Tim Harrison, Marketing Rep,14 East Washington Street #306 Orlando, Florida U.S.A.
Thomas Heel, CEO, Realtytrade Thomas Heel, CEO, Realtytrade, Tim Harrison, Marketing Rep, misleads (lies) about service, assures no risk, gloats that you have no recourse after the fact. Orlando Florida
*Consumer Comment: BBB eh?
*Consumer Comment: No Refund for ME!
* : 100 % Client Satisfaction
*UPDATE Employee: this website is not accredited
*REBUTTAL Owner of company: Please reply to my comments - Managing Partner of Realty Trade
"I was going thru my junk folder and i found your email. If you remember back in November we spoke about buying your sedona timeshare but my husband wanted me to wait until after christmas to go ahead with a purchase. Right after the holidays i started looking for your phone number to contact you but we had to visit our son in Canada and i probably misplaced it somewhere. My son advised me to look at the ebay and i found more affordable option at the same resort on the every other year. After reviewing three similar packages we decided to buy it. At this point we have it to our name and booked our week to use for this year. I hope i answered your question.
Thanks and good luck
Tm, the marketing head and I have had many phone calls regarding this, He told me he would have the general manager phone me, he didn't. Then he made other excuses taking more time, hoping, I believe, that I would give up and go away.
Realtytrade, Tim, and his manager have just scorned my complaint, saying That the above was an offer, they feel they can change the meaning of the words in their contract to suit their purposes, without any kind of penalty. They know most folks won't come to Florida to deal legally with them nor will most folks get an attorney at an expense greater than what they have lost, but I am infuriated that they can be so cavalier about cheating anyone like this. Tm bragged that they do this 'all the time'.
This report was posted on Ripoff Report on 06/09/2008 01:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Thomas-Heel-CEO-Realtytrade-Tim-Harrison-Marketing-Rep/Orlando-Florida-32801/Thomas-Heel-CEO-Realtytrade-Thomas-Heel-CEO-Realtytrade-Tim-Harrison-Marketing-Rep-338534. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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