- Report: #166297
Report - Rebuttal - Arbitrate
Complaint Review: Thomas Toyota Of Joliet
Thomas Toyota Of Joliet1437 N Larkin Ave Joliet, Illinois U.S.A.
Thomas Toyota Of Joliet ripoff purchased my first expensive car with 10k miles and they charged me 5 thousand more than what it is worth brand new Joliet Illinois
*Author of original report: Reached Settlement
*Consumer Comment: Sad But True
*Author of original report: Thomas Toyota Joliet update
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I was approached by a salesman who had me test drive vehicles while the mechanics were supposedly figuring the value of the truck. The vehicle that interested me was a 2005 scion tc which I had never heard of before. The vehicle had 10,000 miles and they told me it was fully loaded and cost $19,000. As it turns out it only had the standard items and retails brand new for about $1700 but I was clueless to the value of the vehicle.
I proceeded to tell them that I couldn't go over 300 dollars a month so the salesman had me sit at a table while he went to financing with my offer of 300 a month. He came back with an offer of 390 a month. I said no, I can't go over three. He left and came back and this occurred about 4 or 5 times (making me anxious to buy the car) before we finally agreed on 320 a month for 5 years with the extended warranty.
So I finally got to the financing office for the paper work where Joel (the financer) had me sign about 5 to 8 papers one after the other each with a brief explanation. When he got to the payment part he apparently had no clue as to what I had agreed to. His offer was 6 years 420 a month 1000 dollars down plus my trade in (approx $2000 after payoff). I said that this is not what I agreed to and he manipulated me saying this is what the sales person had said and he made the deal look better by changing it to 500 down and 350 a month for 66 month with no warranty.
I wanted a warranty so he came up with a 5yr 100,000 mile warranty and rust protection and gap insurance coverage for 405 a month at this point I had been at the dealership for hours and was getting restless so I agreed.
The next morning I noticed a small dent in the door and several bad scratches but that would be the least of my concerns. I went through the paper work and found that I had been majorly ripped off. The warranty that cost me over 2000 dollars was worthless because Joel had failed to mention the 5 year 60000 mile manufacturer warranty that came standard with the car.
I proceeded to check online for the value of my new car and found on the Thomas scion web site a brand new scion tc for 17390. The cost of my used scion...$19900 after my trade in and 500 down!!!! And the car wasn't loaded as the salesman had said...It only had the bare minimum standard options.
I went back to the dealer the next day and tried to get a cheaper used vehicle but they wouldn't work with me. They only agreed to fix the dent and scratches but that was it.
So here I am at Ripoffreport.com and I am stuck with a 400 dollar a month payment that I can't afford and now that I think of if, was probably only approved because the salesman "fudged" on my monthly salary for the loan application.
This report was posted on Ripoff Report on 11/29/2005 08:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Thomas-Toyota-Of-Joliet/Joliet-Illinois-60420/Thomas-Toyota-Of-Joliet-ripoff-purchased-my-first-expensive-car-with-10k-miles-and-they-ch-166297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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