ED Magedson – Founder
Thor/Parts Unlimited3501 Kennedy Road Janesville, Wisconsin USA
Thor/Parts Unlimited thor parts unlimited gear return exchange replace Janesville Wisconsin
AKA THOR/Parts Unlimited. My dad gave me a set of THOR gear for my Birthday that he ordered from a Parts Unlimited catalog from his local repair shop. I tried it on, it fit fine initially. It was not until months after that I went riding, excited to wear my new threads, I began to suit up and the legs in the pants were so slim that once I had my knee braces on, they would not fit over them. As I had no other gear to wear, I spent the remainder of the afternoon like a gangsta with my hind end hanging out of my pants. Not happy, but totally understandable issue and should be easy to resolve.
After a months worth of emails and phone calls to Parts Unlimited and Thor still no resolution. The lady at Parts Unlimited, Julieanne Hubbard, is unhelpful, insinuating, obnoxious and just plain rude. She initially refused to give me the name of her boss and later sent me to a voicemail of someone that is the same position as her (blew me off). [continued below]....
This report was posted on Ripoff Report on 09/26/2013 12:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/ThorParts-Unlimited/Janesville-Wisconsin-53545/ThorParts-Unlimited-thor-parts-unlimited-gear-return-exchange-replace-Janesville-Wiscons-1087551. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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