- Report: #204562
Complaint Review: Threedom Sales
| Threedom Sales P.O Box 916 Denton, TX 76202
Denton, Texas U.S.A. |
|
Threedom Sales ripoff Denton Texas
*Consumer Comment: Mailed 3 letters, 2 have come back.
*Consumer Comment: Kelly, I'm still waiting for a refund....
*UPDATE EX-employee responds: hmm....
*Consumer Suggestion: Cam...and interested parties..
*Consumer Suggestion: Kelly is lying, yet again
*UPDATE Employee: THIS IS FOR MR.STEVE AND MRS.KELLY ZOPPI
*Consumer Suggestion: Melanie and others...
*Author of original report: The nerve of some people
*REBUTTAL Owner of company: Hi Stephen,
*Consumer Suggestion: Kelly...
*UPDATE Employee: Ms. Melanie Gonzalez cashed her refund check!
*Author of original report: 8 months later STILL NO REFUND!!!!!!!
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About four months later I finally realized that I had not received the first issue. I dug up my receipt and called the number for customer service I found on the receipt. Of course there was no answer.
Here I am now more than six months later still trying to find out exactly what happened to the money. I was told by Anthony that he would receive more points toward winning his trip if I was to pay in cash. Now I know why. Because I paid him in cash it is harder to track where the money went.
I won't stop trying to get my money back. I would also like to see somebody face criminal charges for their actions. I am owed 41$ for the subscription and 10$ for the "processing service fee", as well as the satisfaction of knowing that this company will not get away with this.
It is people like this that make people less trusting and therefore teach our children that there is no good in the world anymore. I would like to save my child from that way of thinking, which is really hard to do when I have people coming to my door with the intention of taking advantage of my trust.
Melanie
hayward, California
U.S.A.
This report was posted on Ripoff Report on 08/04/2006 01:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Threedom-Sales/Denton-Texas-76202/Threedom-Sales-ripoff-Denton-Texas-204562. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
Mailed 3 letters, 2 have come back.
AUTHOR: Jill - (United States of America)
SUBMITTED: Wednesday, January 05, 2011
The phone number on the receipt had been disconnected and I got nowhere thru the website, so I mailed a letter. After waiting for almost 6 months for a response, I was contacted by a man named Thomas who explained that the company had sold out to the company he worked for and that his company would make everything right.
I faxed him a copy of the receipt and the cancelled check, but never heard any more from him or received a refund. Just last week, I mailed a letter to the company with a copy of the receipt and cancelled check to three separate addresses I have found for them.
Yesterday, two of the letters were returned with notes from the post office that the letters could not be delivered and there was no forwarding address. The phone numbers I have found for EAA are all disconnected, and 5 years later, I am still out my $46.00.
#2 Consumer Comment
Kelly, I'm still waiting for a refund....
AUTHOR: Jill - (United States of America)
SUBMITTED: Monday, December 27, 2010
I purchased a 'subscription' from EAA in October of 2005. The receipt said to allow "90 to 120 days for delivery." I contacted the company to ask about my subscription when I had waited 176 days to receive my first issue. The phone number on the receipt had been disconnected and I got nowhere thru the website, so I mailed a letter. After waiting for almost 6 months for a response, I was contacted by a man named Thomas who explained that the company had sold out to the company he worked for and that his company would make everything right. I faxed him a copy of the receipt and the cancelled check, but never heard any more from him or received a refund. The phone numbers I have found for EAA are all disconnected, and 5 years later, I am still out my $46.00.
#3 UPDATE EX-employee responds
hmm....
AUTHOR: Rodnee - (U.S.A.)
SUBMITTED: Saturday, January 27, 2007
#4 Consumer Suggestion
Cam...and interested parties..
AUTHOR: Stephen - (U.S.A.)
SUBMITTED: Friday, January 05, 2007
#5 Consumer Suggestion
Kelly is lying, yet again
AUTHOR: Cam - (U.S.A.)
SUBMITTED: Tuesday, January 02, 2007
Furthermore, Keitha still works for this company. So, Kelly, why can't Keitha, your employee, update a website owned by your company? Make up a really good lie. There's plenty of proof to that Keitha still works for you. I wonder if you are also lying to the IRS about Keitha's employment.
We'll post more about a class action lawsuit and many pending criminal cases that you can contribute to on a later date.
First, we want to read their pathetic rebuttals. I personally would like to speak to Stephen. Please send an email to (( email removed by ROR))Include your email address in the email if you wish to speak with us.
In fact, if any customer or parent has a complaint about this company, send them our way.
#6 UPDATE Employee
THIS IS FOR MR.STEVE AND MRS.KELLY ZOPPI
AUTHOR: Brian - (U.S.A.)
SUBMITTED: Saturday, November 11, 2006
You see 528 and 333 travels the country together. I've grown up in the biz under Kelly And Jason and Ricky. I know these people personnally as do I "so I've read"
Sorry you won your trip to cancun the wrong way there steve, but I can completly understand where this "customer" is coming from. Anyone would hate to wait for an exceeded period of time to get there own money back for sure is going to be upset!
I've read almost every report on here putting my friends nameson the line. The people whom I love and trust sladered like there A "POS"
These are hard working kids that are on there feet 16 hours a day for 6 days a week pounding doors trust me I do it! This is the biz where only the strong surrive kelly most defintly has proven her status a partial owner of 333. She has done everything that these "kids" have done as I have. For you to say we can not understand what is like to be on the other end of the deal, you have to step back and look at it from our POINT OF VIEW.
We knock thousands of doors every week there fore resulting in thousands of bussiness! We are after all the baddest company on the planet!! lol ...
But seriously there is like maybe 30 or 40 reports of things happing to people that they call a SCAM or A RIP OFF. Think About the hundreds of thousands of orders that are placed and the few complaints that there actually are.
There is a long road before that Check Or that Cash Bizzzo you gave to your agent that knocked on you door until it hits the check in table to be processed as an order! You have to seriously take into account all the orders that are processed verses the few that have a minor problem in the processing stage of your orders life.
I am not defeneding that it took a long time to get this lady her check but I'm sure that it was sent several times as stated by kelly and it didnt reach the destination properly. As I'm sure the order wasnt processed properly.
This is the new day and age of pounding doors across the country it has chnged my life and defintly changes the life of anyone who becomes part of this organzation! I love my job I love talking to people I love that people believe in me! After all if no one believed in us or our biz you THINK WE WOULD STILL BE HERE.
Everything that was learned since the begining of mags has been passed on to different generations of mag agents.
Which brings it to me. Right now I'm on vaction visiting family still thinking talking and acting like an agent you know why CUZ IM WINNING. Day in and Day out all do this everyday all day.
In conclusion I want to say if you do have a kid knock on your door listen to him or her and if you Believe in what that kid is attempting to accomplish then give them points after all thats why were here now POINTS.
#7 Consumer Suggestion
Melanie and others...
AUTHOR: Stephen - (U.S.A.)
SUBMITTED: Thursday, November 09, 2006
#8 Author of original report
The nerve of some people
AUTHOR: Melanie - (U.S.A.)
SUBMITTED: Tuesday, November 07, 2006
The company you are trying so hard to defend has ripped people off all over the country, and no matter how you try to slander me, that is unjustifiable.
As for the validity of my claim, I have much better things to do with my time than sit on the phone with people who couldn't even manage to get one simple address right. If you did, in fact, send out the two checks as you claimed, then where are they now? Exactly, it doesn't matter what you claim because your company has already broken their trust with who knows how many people.
Kelly, you were extremely rude, unprofessional and unreasonable. I gave you the receipt info, and you gave me excuses. What a way to rebuild a bad reputation! If I ever hear of this company doing business in my neighborhood again, I will be sure to inform the city council, as well as the neighborhood watch of my experience with you.
#9 REBUTTAL Owner of company
Hi Stephen,
AUTHOR: Kelly - (U.S.A.)
SUBMITTED: Monday, November 06, 2006
I'm really sorry you have so much animosity towards a great business and a great experience. I'm sorry things didn't work out for you in the business or your ex-wife. I've read your countless rebuttals, and have a few corrections to make. I am a partner in Threedom Sales. Theedom Sales was raised under Russel Wood, we were a sub-agent a crew. He cleared our orders, and had an amazing office and staff. We are no longer working for him, and have not been working with him for at least 3 years. Keitha, not Keisha, ran an office in Denton. She and her staff were responsible to clear & refund all orders. She has the rights & owns the domain of "Thanksforthepoints.com" so I cannot update that for I have NO RIGHTS to do so. I have however forwarded all calls from that office to me personally. When we realized that the office was overwhelmed & behind in clearing and refunding, we stepped in and have been reclearing all orders not fulfilled and refunding as well since Feb. 2006. Our customers have a working number listed on their receipt and a physical address. They can call any day & we will return their call the same day & rectify the situtation. So Stephen, I'm sorry you don't have a reciept with all the information you requested, but our customers do. We are willing to accomodate all Threedom Sales customers 100%. The customer described above, this is the truth. We did refund her 3 times. When we sent her refund the 3rd time certified, she received it and cashed it. She did not however send all of you a response that we did what we said we would do, and that she received her refund. My name is Kelly Ann Zoppi. My phone personal cell phone number is 903-436-0456. My office number is 903-429-3300. If you are a Threedom Sales customer...call me. Ask for Kelly. I will make sure you walk away 100% satisfied. Stephen, I'm not embarrassed. I'm proud that I am not like most people in this business. I will fix my mistakes, at least have enough respect for that. Call me if you want to discuss this further.....tear it up! Leave your number, I'll call you.
#11 UPDATE Employee
Ms. Melanie Gonzalez cashed her refund check!
AUTHOR: Kelly - (U.S.A.)
SUBMITTED: Saturday, November 04, 2006
Still, she said she didn't receieve it. Those 2 checks never got sent back to us in our returned mail. Third times a charm, we sent it certified, on the day she wrote her second complaint 9/19/06 she signed & cashed her check. Why didn't she send an update to inform you all? I wonder.
Either way, we are working hard to rebuild a reputation that was ruined by an inexperienced office manager & strive to make sure every Threedom Sales customer is completely taken care of.
#12 Author of original report
8 months later STILL NO REFUND!!!!!!!
AUTHOR: Melanie - (U.S.A.)
SUBMITTED: Tuesday, September 19, 2006

