- Report: #944882
Report - Rebuttal - Arbitrate
Complaint Review: Thrifty Car Rental
Thrifty Car RentalAirport Boulevard, Orlando, Florida United States of America
Thrifty Car Rental Deceptive and unethical Orlando, Florida
*Author of original report: Stupid perhaps
*Consumer Comment: Poor Babies!
We agreed to toll charge and extra driver charge. Fine print contract included many charges we would not have agreed to if each had been explained (i.e., funeral insurance!). The contract she presented was $470. When we balked at the discrepancy, she told us "Estimates are just estimates -- they do not guarantee anything." We decided to sign the contract because of the large line behind us and because I needed to escape the heat & humidity before I passed out.
When we sat down with our bifocals later and examined the contract we were appalled. My partner called Customer Service later and our complaint was flatly dismissed because I had signed the contract (I maintain I signed it under considerable duress). I have never in sixty years experienced such unethical behavior from a company. The icing on the cake here is that everyone we've spoken to connected to Thrifty has been rude. What can we do besides warn others of our horrible experience?
This report was posted on Ripoff Report on 09/21/2012 04:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Thrifty-Car-Rental/Orlando-Florida-/Thrifty-Car-Rental-Deceptive-and-unethical-Orlando-Florida-944882. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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