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  • Report: #1041410

Complaint Review: Thrifty Car rental

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  • Submitted: Sun, April 07, 2013
  • Updated: Sun, April 07, 2013

  • Reported By: Skip — Grass Valley California
Thrifty Car rental
7135 Gilespie St Las Vegas, Nevada United States of America

Thrifty Car rental added extra coverage even when declined. Las Vegas, Nevada

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we reserved a car, declined all the extra insurance, loss damage, tripsaver loss. When the agent had us sign I questioned him about the amount he said the extra charge was the airport tax. Duh, we were in a hurry.. returned the car later that week, looked closer at the bill, and noticed the add ons that we refused. The clerk said we would have to file a complaint with the company, which we did. Got an email response saying we signed the contract, end of story.   I asked Thrifty if the rental clerk gets a commission if he/she sells extra coverage. I was told yes.   We have AAA insurance, do not need roadside assistance etc, don't need loss damage either.   Bottom line-- The young man that rented us the car got one over on us by adding coverage we did not need.  I'm a dumb ass for trusting Thrifty to be honest. But we got to see Donnie and Marie !!

This report was posted on Ripoff Report on 04/07/2013 09:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Thrifty-Car-rental/Las-Vegas-Nevada-/Thrifty-Car-rental-added-extra-coverage-even-when-declined-Las-Vegas-Nevada-1041410. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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