- Report: #1125732
Report - Rebuttal - Arbitrate
Complaint Review: Thrifty Propane
Thrifty PropaneNewport, Michigan USA
Thrifty Propane Never delivered my propane Newport Michigan
*Author of original report: The final straw
*REBUTTAL Owner of company: Legal Notice
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I have paid Thrifty Propane for propane to be delivered, Almost two weeks ago from the day of this complaint. Then I realized on a wednesday night I was out, and and called them Thursday morning. I was going to do the emergency delivery, and eat the fee. They told me not to, as we were scheduled to have our propane delivered on Friday, and even with the emergency delivery, they still had 24 hours to deliver the feul.
So I decided not to have it delivered at a $200-$300 fee. Friday came and went, and no delivery. So I called them Friday night, and they said their driver decided he couldn't make it, and I would be one of the first to get my feul on Saturday morning.
Here it is at end of buisness day Saturday, and still no feul. No heat, No hot water, and all they can tell me is they tried calling their driver and tried texting him, with no response. They don't know when I will get my feul delivered.
I have asked to be connected to a supervisor, and they claim they don't know how to get ahold of anyone that I could talk to about my complaint. What kind of a buisness is this? Not one being ran correctly, that's for sure. They had no problem taking my money, but now are having big problems coming through with delivering my feul.
This report was posted on Ripoff Report on 02/22/2014 02:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Thrifty-Propane/Newport-Michigan/Thrifty-Propane-Never-delivered-my-propane-Newport-Michigan-1125732. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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