- Report: #221116
Report - Rebuttal - Arbitrate
Complaint Review: TiVo
TiVo2160 Gold St, Alviso, California U.S.A.
TiVo TiVo, Dishonest billing Alviso California
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
In October I paid TiVo $12.95 by credit card for a month trial of the service. I cancelled the TiVo service at the end of the first month, at which time the billing rep told me it was cancelled within the trial period and gave me a verbal Confirmation # of account cancellation. She told me it was cancelled within the trial period with no 1Yr contract. She declined my request to send me a written confirmation of that.
14 days later I noticed an unauthorized charge pending on my credit card statement by TiVo for $142. I called TiVo to resolve it but they refused.
So I am filing a dispute with my credit card bank to get the money refunded.
I'm posting this here so that others will beware of TiVo and their credit card abuse.
This report was posted on Ripoff Report on 11/17/2006 03:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/TiVo/Alviso-California-95002/TiVo-TiVo-Dishonest-billing-Alviso-California-221116. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.