- Report: #359580
Report - Rebuttal - Arbitrate
Complaint Review: Ticket Busters/Ticketbust.com
Ticket Busters/Ticketbust.com5743 Corsa Avenue, Suite 119 West Lake Vilalge, California U.S.A.
Ticket Busters/ Ticketbust.com Ticketbust.com gives false money back gurantees West Lake Vilalge California
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Useless to say that they did not get my ticket reduced or dismissed. I still had to appear in court and the court affirmed that ticket had to be paid.
I immediately called the ticket bust representative and he advised me that he immediately will request a refund and that I will receive from the refund department my notification after they have reviewed the case and concluded that the ticket was not dismissed or reduced.
The argumentation went back to the point that they did not have ample time to fight my case and that in their opinion paperwork was not submitted in time.
I again called the representative and asked him about the decision and he immediately referred me to the Supervisor with the name Steve that handles the claims. Talking or arguing with this person is useless since all he has to refer to is his letter and no other arguments are valid for him. He states that they are a filing entity only and that it is still the responsibility of each individual to follow their rules. A $30 discount for my next case would be given to me. And after starting to question him he basically hangs up the phone.
What I have learned is that you either can file the same papers yourself or just accept the ticket. In the end you save money and time!
They live of our fear and defrauded people by giving them verbal assurances over the phone and use the stress of people to make a decision to give them money alleging that they are capable to help them which they are not!
I do not recommend anyone to use these types of services, either do it yourself, hire a lawyer or pay the ticket!
Las Vegas, Nevada
This report was posted on Ripoff Report on 08/05/2008 04:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ticket-BustersTicketbustcom/West-Lake-Vilalge-California-91362/Ticket-Busters-Ticketbustcom-Ticketbustcom-gives-false-money-back-gurantees-West-Lake-V-359580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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