- Report: #719292
Complaint Review: Ticket Plus
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| Ticket Plus
Internet United States of America |
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Ticket Plus Ticket Network This company sold me tickets for an act that' not even at the venue on the specified date Internet
*UPDATE Employee: Situation Resolved Already
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When I called to inquire, the operator hung up the phone on me and when I called back I got the response of "we don't have a superivsor readily available for comment." Then his reply was purchased at your own risk. This is a bunch of crap and I hope everybody sees this post at some point or another. $446.36 non refundable.
This report was posted on Ripoff Report on 04/19/2011 04:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ticket-Plus/internet/Ticket-Plus-Ticket-Network-This-company-sold-me-tickets-for-an-act-that-not-even-at-the-v-719292. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Situation Resolved Already
AUTHOR: TicketNetwork - (United States of America)
SUBMITTED: Tuesday, April 26, 2011
In such cases, when a main performer at an event changes -- this does not hold true for opening acts -- customers are entitled to a refund, if they desire one. The customer above was given this option by TN and, choosing a refund, was instructed to send his tickets back to our offices. We issued him a check for his order when the tickets were received and also issued a future discount.
Added to that, I do want to apologize, because it would appear, when the customer is describing his order experience, he's referencing an encounter he had with his seller's office. I'm certainly sorry to hear if incorrect information was communicated to him at that time. We'll be sure to investigate.
However, I do want to clarify that the customer was correct about his deserving a refund and that the customer has been refunded appropriately.
