• Report: #942439

Complaint Review: Ticketbust.com

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  • Submitted: Mon, September 17, 2012
  • Updated: Mon, September 24, 2012

  • Reported By: Josh — Canoga Park California United States of America
Ticketbust.com
Internet United States of America

Ticketbust.com Ticketbust.com is a SCAM! Don't fill out any forms unless you read their Terms & Conditions!!! Internet

*Author of original report: Ticketbust.com is WORSE than I thought!!

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Ticketbust.com is a complete and total scam.  If you don't read the full terms and conditions on their website you're in for some surprises.  First, they don't refund the full amount if the ticket doesn't get dismissed.  They just refund $100 of the $229 fee.  Second, in order to get that $100 refund you have to GO TO COURT; the one thing you're trying to avoid!!  Lastly, you have to pay the full amount of the ticket up front.  My ticket was $300, so I would've had to dish out over $500 upfront!

I know you're probably saying that the writer of this report is a chump...he should have read the Terms & Conditions.  I feel the same way!  I went to their website, briefly looked around, and filled out their get started form.  The form states that "no money is required today...", so I filled it out.  After filling it out I received a call immediately.  I spoke with Kim about the service.  She explained that I had a really good chance of getting my ticket dismissed.  She said in order for her to send the documents I'd have to pay their fee first.  Kim never went over any of the terms of the agreement and she also neglected to explain I'd have to pay the ticket upfront.  So I paid.

After paying, I received an email with all the documents, including the terms and conditions.  I didn't review the documents for a few days, but when I did I saw all of the negatives I explained above.  I was disappointed and decided I'd request a refund.  I called Ticketbust.com and spoke with another girl who said that she would have someone call me back.  I waited a few days and heard nothing, so I called again.  This time I spoke with Nicole.  Nicole told me that she could waive the part of the agreement requiring me to go to court in order to receive a refund of their service fee.  At this point I told her that I still wanted a refund.  She refused to refund me the money. 

I tried to do reversal with my bank but the reversal was overturned by Visa because the terms and conditions are on the ticketbust.com website.  Please read the terms and conditions, even if you're just filling out an inquiry form.  I had to pay these ticketbust.com for a service they never provided. 



This report was posted on Ripoff Report on 09/17/2012 12:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ticketbustcom/internet/Ticketbustcom-Ticketbustcom-is-a-SCAM-Dont-fill-out-any-forms-unless-you-read-their-942439. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Ticketbust.com is WORSE than I thought!!

AUTHOR: j8green - (United States of America)

Ticketbust.com has continued to lie by providing false documents to Global Payments/Chase in order to overturn the chargeback I did on my credit card.  As I stated in my previous post, I filled out a no obligation form on their website.  I gave them my credit card info over the phone.  Ticketbust.com tried to make it look like I ordered their services directly off of their website.  They provided Global Payments with a copy of a website page showing checked off boxes agreeing to the terms and conditions.  Global accepted this as evidence even though my information was no where on the page.  In the letter Ticketbust.com wrote to Global Payments/Chase, they state:
"The Cardholder even confirmed this transaction, as our system requires the Cardholder to approve and agree to ALL the terms of our agreement, including our cancellation and return policy.  IN ORDER TO DO THIS THE CARDHOLDER "CLICKS" ON THE BOX AGREEING TO OUR TERMS."
That is a blatant lie!  I have never been so mad at a company in my life!!  They also claimed that they wouldn't have personal details if I hadn't agreed to the T&C.  I filled that information out in the "No Obligation" form!

This company is dirty.  I hope many people read this and decide not to use Ticketbust.com.  According to Chase, there's no way to dispute the evidence once it's been submitted.  Thankfully, Chase gave me a one time courtesy reimbursement.  Someone needs to take Ticketbust.com down through the legal system.  Apparently, there are so many Ticketbust.com customers disputing their fees that they have a bank dispute form letter.  All they need to do is input your personal info and they get your dispute overturned.  What a FRAUD!!!
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