- Report: #149411
Report - Rebuttal - Arbitrate
Complaint Review: Ticketmaster - Entertainment Rewards
Ticketmaster - Entertainment Rewards1414 E. Maple Road Troy, Michigan U.S.A.
Ticketmaster - Entertainment Rewards Ripoff unauthorized charges on my credit card via ticketmaster ticket purchase Troy Michigan
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The first time I thought I had just missed something in my register or receipts but the second month I knew something was wrong.
I called ER phone number and asked what this was. They told me I had signed up for a free 30-day trial via the Ticketmaster website. I told them I never gave them my credit card and didn't remember signing up for anything and asked for a refund. I was told their policy is not to give refunds. I asked them to cancel my account which they did.
I then checked online and found out I'm not the only one this is happening to so I called them back. I asked for a refund again. I was told he could only refund 1 month. I asked for the manager and told them this was unauthorized and I wanted all my money back. He then refunded me for both months.
The only way that they could have gotten my credit card information is from Ticketmaster. I never gave this company that information, only my email address per them.
Port Hueneme, California
This report was posted on Ripoff Report on 07/12/2005 10:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ticketmaster-Entertainment-Rewards/Troy-Michigan/Ticketmaster-Entertainment-Rewards-Ripoff-unauthorized-charges-on-my-credit-card-via-tic-149411. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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