Tickets in Time Online Tickets in Time Online RIPOFF Internet

I ordered tickets for a Trans Siberian Orchestra concert weeks before the event.  This company said they would mail the tickets to me.  As the date drew closer I made several inquiries and they continued to respond saying my tickets would arrive by mail, on time.  At one point I was told the tickets would be sent via FedEx, not possible as they have only my PO Box.  When I pointed this out to them, there was no response.  I tried to call them several times and was hung up on every time, without ever reaching a person.  I am now holding, on "ignore," put there by someone who can barely speak English.  Thus far, it's been about 20 minutes; I have serious doubts this person will ever come back.  I am calling my credit card company to report fraud and have the transaction reversed.  I hope we can get tickets elsewhere, in time.  I will also report this to the NC State Attorney General's office.