Tickets in Time Online is a total scam. Thought I was purchasing from Ticketmaster. Somehow, TIT rerouted me to their site. Sent me hand written confirmation with a AE rewards card to pick up my tickets at will call 10-30 Minutes before show 12/11/2012. Did not seem right. I contacted the Orpheum in Memphis, and they had no tickets set aside for me. I tryed several times every day to reach TIT at their call number of 866-380-3816, which will place you on hold then hang up after 30 seconds. I immediately called my credit card company to report this. The day before the show I get a call finally from TIT customer service, after 7 vmails from me, to state that the tickets were secure and the ticket money would be placed on the AE rewards card 30 mintues before show time. Is this not crazy. Also, after looking at the seating chart for the Orpheum, the tickets I was originally purchasing was not the supposed tickets they confirmed for me. They charged my $125 for what Orpheum charges $35.00. They charged me $25 per ticket (4) handling charge plus a processing fee. Needless to say, my awesome credit card company reversed the charges for me and placed them on fraud alert. Oh, did I mention, I did purchased REAL tickets for the show last night through the REAL ticketmaster. Over $300 less that what TIT billed my card, the original seats I requested, and the girls in my family absolutely LOVED The Jersey Boys. Awesome show. Please beware of Tickets in Time. They are a dishonest company, and not to mention, very rude on the phone when you finally get someone to talk to you. Thanks Capital One. You are the best.