• Report: #345797

Complaint Review: TicketsinTimeOnline.com

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  • Submitted: Mon, June 30, 2008
  • Updated: Wed, August 29, 2012

  • Reported By:Chesterfield Virginia
TicketsinTimeOnline.com
www.ticketspot.com Nationwide U.S.A.

Ticketspot.com TicketsinTimeOnline.com Ticketspot.com is nothing but a ticket ripoff site Omaha Nebraska

*UPDATE Employee: We secure customer transactions and promote fair market pricing for tickets

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i bought tickets to WWE event and was overcharged for tickets. didn't get the tickets i selected and didn't get equal value or better seats. just overpaid for cheap seats. avoid buying tickets on this site at all costs. you will save a lot of money if you go to box office where the event is held. will never buy tickets at ticketspot.com again.

Willie
Chesterfield, Virginia
U.S.A.

This report was posted on Ripoff Report on 06/30/2008 09:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/TicketsinTimeOnlinecom/nationwide/Ticketspotcom-TicketsinTimeOnlinecom-Ticketspotcom-is-nothing-but-a-ticket-ripoff-site-345797. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

We secure customer transactions and promote fair market pricing for tickets

AUTHOR: TicketSpot - (United States of America)

Hello! Thank you for your comments. We're sorry to hear about the problems and confusions in regards to your ticket order through us. We  at TS are a marketplace through which independent ticket-selling companies and trusted individuals resell tickets to popular sporting, concert, and theater events. This means that the tickets on our site are all being resold and thus re-priced by their respective sellers based on what they think the tickets are worth. The event tickets on our  website are therefore going to be priced above or below the face value  of the tickets concerned. Some 40% of tickets on the secondary ticket  market actually sell for below face value - so you can get some great deals online!

On the ticketing issue, we at TS expect all the sellers who resell tickets through our exchange to provide the tickets they advertised. You always have the right to contact our website with any such issues and we will be happy to help you. We expect the sellers who use our service to be respectful and efficient in dealing with customers.

Having said that, it seems that your main complaint concerns the price of your tickets - but your seller did have the right to price the tickets as they saw fit. The mark-up you paid is the premium price advertised by the seller that enabled you to buy the tickets when you did (ie: when other primary sources for the tickets were likely sold out).
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