• Report: #300754

Complaint Review: Tico Home Decorating

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  • Submitted: Wed, January 16, 2008
  • Updated: Fri, February 29, 2008

  • Reported By:Wheat Ridge Colorado
Tico Home Decorating
globaldecorations@msn.com Internet U.S.A.

Tico Home Decorating Liars, rude, disrespectful Los Angeles California

*Consumer Comment: Never received item

*REBUTTAL Owner of company: DEBBIE IS " LIAR, FRAUD AND MAD CUSTOMER THAT NEED HELP!!! STOP HARRASING OUR COMPANY

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Here is what was sent to me after I inquired why Tico Decorations told me I absolutely could not order another set of dinnerware after the ones I ordered were all broken during shipping, and I found that they still were advertising the same sets on their web. I asked them, and they said that they hadn't updated their page yet, but the dinnerware sets were backordered for anyone who wanted them. I responded by saying that they told me THEY WERE NO LONGER BEING MADE AND THE SETS THAT WERE BROKEN WERE ABSOLUTELY THE LAST ONES! It also took a month of hounding them to get my money refunded.



From: "TICO HOME DECOR" Add to Address Book Add Mobile Alert
To: "Debra"
Subject: RE:
Date: Tue, 15 Jan 2008 14:23:16 -0800
I CAN TELL YOU HAVE NOTHING BETTER TO DO?
GET IT WITH YOUR LIFE.
STAY AWAY FROM US.............GET A LIFE!!!!
MY PATIENTS ARE EXAUSTED WITH YOU.
WHO WANTS YOU AS A CUSTOMER ?
WE ARE WORKING!!!
FIND SOMEBODY ELSE TO BOTHER!!!


TICO DECORATIONS
Buss Hours Monday-Friday 10:00am -4:30Pm
closed: Satruday & Sunday
Office Tel (951) 601-1962
Buss Cel (951) 243-0584
Buss Fax (951) 488-0106

Customer Service Questions Emal:
Email: ticodecor.customerservice@hotmail.com
Live Help call : Lila Morales (951) 601-1962

Wholesale Prices and order discounts
Email: globaldecorations@msn.com
Live Help: Nancy Urlich (951) 295-5515

Website Address:
www.ticohomedecor.com

Ebay Store
http://stores.ebay.com/TICO-HOME-DECOR

-----------Date: Tue, 15 Jan 2008 14:05:55 -0800
From:
To: globaldecorations@msn.com


This whole e-mail you wrote me is a crock. And it is a piss poor excuse for your company. YOU TOLD ME THERE WERE NO MORE PATTERNS OF THE COW DINNERWARE. YOU TOLD ME THE THREE SETS THAT WERE BROKEN WERE ABSOLUTELY THE LAST ONES.

You did NOT tell me sets were backordered and more would be coming in. As a matter of fact, I said to keep the money for when more sets came in, and I was told that they were DISCONTINUED.

I should not have to be e-mailing you this either, lier.

Debbie

P.S. I am e-mailing the rip-off site to submit your name and global decorations name as fraudulant advertisers.

-------------
Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now. DeleteReplyForwardSpamMove...

Debbie
Wheat Ridge, Colorado
U.S.A.

This report was posted on Ripoff Report on 01/16/2008 09:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tico-Home-Decorating/internet/Tico-Home-Decorating-Liars-rude-disrespectful-Los-Angeles-California-300754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Never received item

AUTHOR: daviddavid62 - ()

I ordered something from Tico about 4 months ago . After not receiving it after about 3 weeks, I called them . They told me it was on back order, and they would be getting it in on Friday and shipping it out. Never  received it .
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#2 REBUTTAL Owner of company

DEBBIE IS " LIAR, FRAUD AND MAD CUSTOMER THAT NEED HELP!!! STOP HARRASING OUR COMPANY

AUTHOR: Tico Decorations - (U.S.A.)

THIS BUYER HAS SPENT SO MUCH TIME FILING AND HARRASING OUR COMPANY THA TIS UNBELIVABLE. I THINK SHE SHOULD SEEK MEDICAL HELP.
1) WE EXPLAINED TO BUYER THA THE ITEM WAS IN OUR WEBSITE BUT IT WAS BACKORDER
2) THEN WE TOLD HER WE DID NOT HAD THE PRODCUT
3) THSIS BUYER GOT HISTERICAL AND WANTED AND DEMANDED THE ITEM
4) THIS BUYER WAS GIVEN FULL REFUND AT THE TIME OF CANCELATION
SHE WANTED A COW SET SO BAD THAT SHE GOT FRUSTRATED

IT TAKES SO MUCH TIME AN ENERGY FOR SOMEBODY TO BE CALLING SO MANY TIEMS TO OUR COMANY AND HARRASING US THAT WE ARE AFRAID OF CUSTOMERS LIKE THIS. WE HAVE A 99% EXCELLENT REPUTATION WITH

EBAY, AMAZON AND OTHER COMPANY'S THAT WE DO NOT HAVE TIME TO DEAL WITH BUYERS LIKE THIS, IS EMBARRASING HAVING TO ANSWER THIS

WE ARE A GOOD COMPANY WE ARE REGISTER WITH MANY OTHER COMPANY'S AND NEVER HAD A COMPLAIN

TO DEBBIE:
YOU HAVE SPENT OVER 1 MONTH HARRASING OUR COMPANY
FIND A LIFE" DO SOMETHING GOOD" STOP CALLING US, STOP SENDING US EMAIL PLEASE " YOU GOT YOUR MONEY STAY AWAY FROM OUR COMPANY"

WE ARE A SERIUOS COMPANY DO NOT HAVE TIME FOR YOUR EMAILS .
I TOLD YOU
" WE DO NOT HAVE THE DINNER SET" WE DO NOT HAVE THE COW SET" NO MORE!!!! STOP SENDING US AND CALLING US!!!

YOU REALLY NEED TO SEEK HELP FOR YOUR PROBLEMS

ANYBODY THAT WISH TO CALL US LET US KNOW. THANKS
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