• Report: #910021

Complaint Review: Tidebuy

  • Submitted: Wed, July 11, 2012
  • Updated: Wed, July 11, 2012

  • Reported By: Irma — Columbus Georgia United States of America
Tidebuy
Internet United States of America

Tidebuy Recieved wrong colored and poor quality formal gown and won't refund my payment, Internet

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Order a formal gold gown. I received a green colored gown and the material was heavy drape type, not the satin displayed in the website pictures.

I took pictures and returned the gown. I was told I didn't follow there policy by not getting permission first before returning the dress. I email them before I sent the dress back, however, it took them 10 days to respond. 

They have offered me $20.00 settlement on a $202.00 gown. It costed me $54.00 to return the gown now they request I send them $30.00 to get the gown back. I don't want it back, it's unwearable.

I'm sorry I didn't look at the review prior to ordering the gown, I never would have. We consumers should have an outlet to stop them from unfair business practices. I believe they make their money by continually ripoff  first time buyers.

This report was posted on Ripoff Report on 07/11/2012 07:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tidebuy/internet/Tidebuy-Recieved-wrong-colored-and-poor-quality-formal-gown-and-wont-refund-my-payment-910021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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