• Report: #861391

Complaint Review: Tidewater Workshop

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  • Submitted: Fri, March 30, 2012
  • Updated: Fri, March 30, 2012

  • Reported By: Anja Lakeside — Olney Maryland United States of America
Tidewater Workshop
Galloway, NJ Galloway, New Jersey United States of America

Tidewater Workshop Credit Card Charged and 9 Months Later still no Bench - Ripoff Galloway, New Jersey

*REBUTTAL Owner of company: This issue was resolved years ago

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I ordered a 3' Bench 7/2/2011, my credit card was charged and I still don't have my bench.  When you call thier number, you get voicemail.  Occasionally, you might get a call back where they tell you its shipping on Monday and that they are sorry for the delay, yet that week will go by and you never get your order.

Seriously, I've been told about a dozen time, my order is shipping!

I've sent messages asking for a refund and no response.

It's very frustrating.  Their products seem to be quality products, but I'm not sure how they stay in business and I'm surprised to see Amazon and other on-line companies offering their products.  I'm now going to call the better business bureau and others. 

Spring is here and no bench, ugh!

This report was posted on Ripoff Report on 03/30/2012 09:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tidewater-Workshop/Galloway-New-Jersey-08205/Tidewater-Workshop-Credit-Card-Charged-and-9-Months-Later-still-no-Bench-Ripoff-Gallowa-861391. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 REBUTTAL Owner of company

This issue was resolved years ago

AUTHOR: Tidewater Workshop - ()

This issue was resolved years ago and Anja B. was in possession of her order for more than 6 months before she actually paid us for the purchase.

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