• Report: #224683

Complaint Review: Tiger Direct AKA Onrebate.com AKA Systemax AKA TigerDirect.com

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  • Submitted: Sun, December 10, 2006
  • Updated: Thu, May 15, 2014

  • Reported By:SF California
Tiger Direct AKA Onrebate.com AKA Systemax AKA TigerDirect.com
www.tigerdirect.com Boca Raton, California U.S.A.

Tiger Direct AKA Onrebate.com AKA Systemax AKA TigerDirect.com Rebate Fraud They don't send rebates even when exact procedure followed. unsatisfactory B B B record. Boca Raton California

*Author of original report: FAIL!

*UPDATE Employee: Help with your rebate

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The usual onrebate/tigerdirect rebate BS. I complained to OnRebate management after over 10 weeks, and still no checks at all, even weeks after that; they still have sent no checks, even according to their online system. My last email to them has all the details.
It's deceitful that they pretend that onrebate and tigerdirect are independent companies.

I was careful to follow all procedures to the letter.

"Daniel De " ,
support@help.onrebate.com,
Nadina Urdaneta" ,
dennis.caicedo@tigerdirect.com,
maribel.gonzalez@tigerdirect.com:

I see that you have an UNSATISFACTORY RECORD with the BBB:

http://www.bbbsoutheastflorida.org/nis/newsearch2.asp?ID=1&strBCode=06330000&ComID=0633000027000500

NO WONDER...

YOU DIDN'T ANSWER MY QUESTION.

YOU IGNORED MY REQUEST.

YOU DIDN'T SEND THE PAYMENT YOU SAID YOU'D SEND. NO PAYMENT HAS BEEN
RECEIVED.

SHAME ON YOU. HOW DO YOU SLEEP AT NIGHT?

GET ON IT, PLEASE.

ANSWER MY QUESTIONS AND RESPOND TO MY REQUEST AND PAY ME.

YOUR LAST EMAIL:


Return-Path:
Received: from serv1.domain19.net (serv1.domain19.net [63.247.80.130])
by mx3.messagingengine.com (Postfix) with ESMTP id D9EF2193558
for ; Wed, 8 Nov 2006 09:23:19 -0500 (EST)
Received: from [170.224.178.14] (helo=NWA031)
by serv1.domain19.net with esmtpa (Exim 4.52)
id 1GhoL7-0003FH-I3
for tigerdirect4@x; Wed, 08 Nov 2006 09:23:41 -0500
Reply-To:
From: "Daniel De Jesus"
To: "'My Name'"
Subject: RE: OVERDUE CHECKS
Date: Wed, 8 Nov 2006 09:24:19 -0500
Message-ID:
X-Mailer: Microsoft Outlook CWS, Build 9.0.6604 (9.0.2911.0)
Importance: Normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2670
In-Reply-To:
X-AntiAbuse: This header was added to track abuse, please include it
with any abuse report
X-AntiAbuse: Primary Hostname - serv1.domain19.net
X-AntiAbuse: Original Domain - x
X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12]
X-AntiAbuse: Sender Address Domain - onrebate.com

Dear customer,

Your rebate information has been forwarded to our accounting department.
Your rebate payment will be issued within 7-10 business days.

Daniel DeJesus
Customer Service - Advocate
Daniel.Jesus@onrebate.com
1-888-426-9467 (Fax)


-----Original Message-----
From: My Name [mailto:tigerdirect4@x]
Sent: Monday, November 06, 2006 11:06 AM
To: daniel.jesus@onrebate.com; nadina.urdaneta@onrebate.com
Subject: OVERDUE CHECKS


HEY! WHY HAVE YOU NOT SENT MY CHECKS? IT'S BEEN MUCH LONGER THAN THE
TERMS INDICATE...

YOU'VE HAD FAR MORE THAN THE 8-10 WEEKS FROM RECEIPT OF DOCUMENTATION TO
SEND ME MY CHECKS.

I EXPECT YOU TO PAYPAL ME ALL THE MONEY TODAY, AT NO CHARGE, BECAUSE OF
YOUR NEGLIGENCE.

http://www.onrebate.com/Status.aspx?conf=ZGRQBD5R-MUNGED SHOWS IT'S
STILL PAYMENT PENDING.

Offer Number: TD-2797
Rebate Reward:
Fee: -
Final Reward:
Details: Acer AL1906AB 19in 8ms Black LCD Monitor
Manufacturer: Acer
Pay Type: Pay Pal

DITTO FOR THE OTHER REBATES.

SEE YOU IN SMALL CLAIMS COURT AND ON FATWALLET.COM, BBBONLINE, ETC?
HOPE NOT...

Matthew
SF, California
U.S.A.

This report was posted on Ripoff Report on 12/10/2006 11:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tiger-Direct-AKA-Onrebatecom-AKA-Systemax-AKA-TigerDirectcom/Boca-Raton-California/Tiger-Direct-AKA-Onrebatecom-AKA-Systemax-AKA-TigerDirectcom-Rebate-Fraud-They-dont-sen-224683. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

FAIL!

AUTHOR: Matthew - ()

7 months after I file my complaint here you wanted to help.  Please.  

You've already heard fom the Attorney General.  He sued your criminal asses.  And you settled for $300,000. 

Case closed.

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#2 UPDATE Employee

Help with your rebate

AUTHOR: Alex - (U.S.A.)

Dear Customer:


We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.


Sincerely,

Alex
Tiger Direct Customer Service/Web Response
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