- Report: #280687
Complaint Review: Tiger Direct And OnRebate .com
| Tiger Direct And OnRebate .com tigerdirect.com and onrebate.com
San Diego, California U.S.A. |
|
Tiger Direct And OnRebate .com Rebate ripoff,Said Never received it,then I't was wrong info on form then need to resend info which is it? San Diego California
*Author of original report: How,Interesting !
*Consumer Comment: Beware of TD rebates
*Author of original report: RE: Alex
*UPDATE Employee: Rebate follow-up
*Author of original report: Still no action !
*UPDATE Employee: Help with your rebate
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
Brc
murphy, North Carolina
U.S.A.
This report was posted on Ripoff Report on 10/24/2007 04:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tiger-Direct-And-OnRebate-com/San-Diego-California-92112-9331/Tiger-Direct-And-OnRebate-com-Rebate-ripoffSaid-Never-received-itthen-It-was-wrong-inf-280687. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
How,Interesting !
AUTHOR: Brc - (U.S.A.)
SUBMITTED: Wednesday, December 05, 2007
POSTED: Wednesday, December 05, 2007#2 Consumer Comment
Beware of TD rebates
AUTHOR: Gabriel - (U.S.A.)
SUBMITTED: Tuesday, December 04, 2007
POSTED: Tuesday, December 04, 2007Tiger Direct is also a subsidiary of Systemax Inc. In other words, Systemax Inc. owns Tiger Direct and OnRebate.com, meaning it is Systemax Inc. that is denying your rebates from the products you purchased from them through Tiger Direct. Talk about having a vested interest.
The employees respond to these ROR postings claiming to offer help and never follow through. As I'm sure many OP have found out.
Thought I would throw out this info to let you know what is really going on and why and who is behind it. It seems like a conspiracy and more than likely it is.
A press release issued by parent company Systemax Inc. on November 7th, 2007 is entitled, "SYSTEMAX REPORTS RECORD THIRD QUARTER RESULTS."
I'm sure some of those record 3rd quarter profits come from rebates they don't honor.
The press release can be found here: http://www.systemax.com/releases/PressReleaseQ307FINAL.pdf
The Systemax website: http://www.systemax.com/
The OnRebate website: http://www.onrebate.com/index.aspx
OnRebate faq (pay attention to the very first question, "Who is OnRebate.com?" This answer will give you the parent company of OnRebate): http://www.onrebate.com/index.aspx
#3 Author of original report
RE: Alex
AUTHOR: Brc - (U.S.A.)
SUBMITTED: Tuesday, December 04, 2007
POSTED: Tuesday, December 04, 2007Thank you for using OnRebate.com.
We have (received) your online rebate application for the offer indicated below.
In order to (continue) the rebate process, please confirm receipt of this E-mail by clicking on this link.
http://www.onrebate.biz/customer/
YOUR REBATE APPLICATION INFORMATION:
Tracking Number:
re: Please provide the Processing Department with your full name, your name was not (typed) on your rebate form. Also the Processing Department has (not received) your rebate documents to process your claim. Please check the status of your rebate. Tavares OnRebate.com
re: We are unable to (see the name that your are providing,) per the Processing Department. Tavares OnRebate.com
re: The Processing Department would like for you to (fax all copies) of the rebate requirements to: Onrebate.biz Processing Department attn. Tom at: 1/888/426/9467.
I don't care about the rebate money now its there policys !
#4 UPDATE Employee
Rebate follow-up
AUTHOR: Alex - (U.S.A.)
SUBMITTED: Tuesday, December 04, 2007
POSTED: Tuesday, December 04, 2007If you resubmitted your information last time and have not yet heard back from a rebate research agent, we are here to follow up for you. Please call our offices at 1.800.800.8300 at your earliest convenience and provide your order number or rebate tracking number.
Sincerely,
Alex
Tiger Direct Web Response
#5 Author of original report
Still no action !
AUTHOR: Brc - (U.S.A.)
SUBMITTED: Thursday, November 22, 2007
POSTED: Thursday, November 22, 2007#6 UPDATE Employee
Help with your rebate
AUTHOR: Alex - (U.S.A.)
SUBMITTED: Thursday, October 25, 2007
POSTED: Thursday, October 25, 2007We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.
Sincerely,
Alex
Tiger Direct Customer Service/Web Response

