• Report: #179704

Complaint Review: Tiger Direct And Onrebate.com

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  • Submitted: Tue, March 07, 2006
  • Updated: Mon, March 13, 2006

  • Reported By:NEW YORK New York
Tiger Direct And Onrebate.com
7795 West Flagler St. Miami, Florida U.S.A.

Tiger Direct And Onrebate.com Rebate Fraud companies are difficult to reach and uncooperative Miami Florida

*Consumer Suggestion: Try using Internet Explorer

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Looks like I'm joining quite a crowd, and I sincerely hope a class action suit against Tigerdirect and onrebate is possible, as I will be pleased to join.

I was lured into Tiger Direct's "amazing" deal of a Seagate 250 Hard Drive and Ultra FW enclosure for only $89., after rebates.

Trying to even register the rebate turns out to be the possibly fraudulent part - or are they only trying to make it so complicated that you'll give up and not file in the end?

Tiger and Onrebate.com's deal (maybe 'scam' is a better word) directs you to locate your product's code in a multi-step process, and then Onrebate requires you to fill out a page of information on their website. The problem is that when you try to fill in your phone number, you can't - and when you submit the form, it tells you it can't be processed because of it (!) I have tried this 3 times, without success.

THEN: Just try to contact either company - talk about long hold times. I gave up after waiting for onrebate for over 20 mins, in the middle of a weekday afternoon. Tiger is bad if not worse, as the 3 times I reached a customer support agent I was put on hold for up to 5 minutes and was then cut off!

End of Rip-off rant, but if you have had a similar experience, I strongly urge you to join those of us who would like justice and our rebates!



Keith
NEW YORK, New York
U.S.A.

This report was posted on Ripoff Report on 03/07/2006 01:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tiger-Direct-And-Onrebatecom/Miami-Florida-33144/Tiger-Direct-And-Onrebatecom-Rebate-Fraud-companies-are-difficult-to-reach-and-uncooperat-179704. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Try using Internet Explorer

AUTHOR: James - (U.S.A.)

I first used FireFox 1.5 and experienced similar issue with the rebate entry form. I tried IE and successfully completed the rebate submission and mailed in the documentation (be sure to use certified mail).

On a side note, I always use PayPal payment option as it eliminates any chance of mail lost.
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