- Report: #256895
Report - Rebuttal - Arbitrate
Complaint Review: Tiger Direct, TigerDirect
Tiger Direct, TigerDirect7795 West Flagler Street, Suite 35 Miami, Florida U.S.A.
Tiger Direct, TigerDirect.com, Dishonest. Did not fulfill rebate. Will not reply to email. Miami Florida
*Author of original report: Believe it.
*Consumer Suggestion: Have you tried this?
*Author of original report: As expected...nothing!
*Author of original report: Their answer...
*Author of original report: Email sent.
*UPDATE Employee: Help with your rebate
*Author of original report: Well, good for you.
*Consumer Comment: TIGER DIRECT
*Consumer Comment: Never Had A Problem
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I got the camera within a few days, and it looks okay and works fine. No problems with the merchandise. I filled out the required form and sent it along with all the required documentation well before the deadline. I even made and kept copies, just as instructed on the rebate form. Then I waited...
I'm still waiting today, more than six months later. I've tried to contact them several times via their online Customer Service link, which supposedly generates an email to them. I have yet to hear back from them. I have not tried calling them on the phone yet. I guess that's my next step, but I really hate being on hold.
By the way, I've also contacted the manufacturer, Fuji. They tell me the rebate is administered by TigerDirect and they (Fuji) have nothing to do with it.
This report was posted on Ripoff Report on 06/26/2007 12:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tiger-Direct-TigerDirect/Miami-Florida-33144/Tiger-Direct-TigerDirectcom-Dishonest-Did-not-fulfill-rebate-Will-not-reply-to-email-256895. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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